Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ariana Diaz

South Gate

Summary

Extensive expertise in customer service with a proven track record of delivering exceptional guest experiences. Demonstrated ability to thrive in high-pressure environments while maintaining professionalism and efficiency. Strong communication skills facilitate effective interactions with diverse clientele. Committed to continuous improvement and enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Counter Helper

Panda Restaurant Group, Inc., Panda Express
Lynwood
04.2024 - Current
  • Performed opening and closing duties such as restocking supplies at end of shift.
  • Maintained cleanliness of work area throughout shift.
  • Ensured all products were labeled correctly and stored properly according to health regulations.
  • Greeted customers and provided excellent customer service.
  • Answered customer questions regarding ingredients used in different menu items.
  • Stocked shelves with merchandise in a neat and organized manner.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Operated cash register to process customer orders accurately and efficiently.
  • Assisted with cleaning tasks such as sweeping floors, washing dishes.
  • Adhered to all company policies regarding cash handling, security, safety, sanitation.

Crew Member

Chipotle Mexican Grill
South Gate
06.2023 - 12.2023
  • Maintained an organized work area to ensure efficient operations.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

High School Diploma -

International Studies Learning Center
South Gate, CA
06-2024

Skills

  • Customer service
  • Time management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Adaptability to change
  • Team collaboration
  • Workstation organization
  • Cleanliness standards
  • File management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Counter Helper

Panda Restaurant Group, Inc., Panda Express
04.2024 - Current

Crew Member

Chipotle Mexican Grill
06.2023 - 12.2023

High School Diploma -

International Studies Learning Center
Ariana Diaz