Ariana Diaz
South Gate
Summary
Extensive expertise in customer service with a proven track record of delivering exceptional guest experiences. Demonstrated ability to thrive in high-pressure environments while maintaining professionalism and efficiency. Strong communication skills facilitate effective interactions with diverse clientele. Committed to continuous improvement and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Counter Helper
Panda Restaurant Group, Inc., Panda Express
Lynwood
04.2024 - Current
- Performed opening and closing duties such as restocking supplies at end of shift.
- Maintained cleanliness of work area throughout shift.
- Ensured all products were labeled correctly and stored properly according to health regulations.
- Greeted customers and provided excellent customer service.
- Answered customer questions regarding ingredients used in different menu items.
- Stocked shelves with merchandise in a neat and organized manner.
- Verified that prepared food met quality standards prior to serving it to customers.
- Operated cash register to process customer orders accurately and efficiently.
- Assisted with cleaning tasks such as sweeping floors, washing dishes.
- Adhered to all company policies regarding cash handling, security, safety, sanitation.
Crew Member
Chipotle Mexican Grill
South Gate
06.2023 - 12.2023
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
International Studies Learning Center
South Gate, CA06-2024
Skills
- Customer service
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Adaptability to change
- Team collaboration
- Workstation organization
- Cleanliness standards
- File management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Counter Helper
Panda Restaurant Group, Inc., Panda Express
04.2024 - Current
Crew Member
Chipotle Mexican Grill
06.2023 - 12.2023
High School Diploma -
International Studies Learning Center
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