Extensive expertise in customer service with a proven track record of delivering exceptional guest experiences. Demonstrated ability to thrive in high-pressure environments while maintaining professionalism and efficiency. Strong communication skills facilitate effective interactions with diverse clientele. Committed to continuous improvement and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Counter Helper
Panda Restaurant Group, Inc., Panda Express
Lynwood
04.2024 - Current
Performed opening and closing duties such as restocking supplies at end of shift.
Maintained cleanliness of work area throughout shift.
Ensured all products were labeled correctly and stored properly according to health regulations.
Greeted customers and provided excellent customer service.
Answered customer questions regarding ingredients used in different menu items.
Stocked shelves with merchandise in a neat and organized manner.
Verified that prepared food met quality standards prior to serving it to customers.
Operated cash register to process customer orders accurately and efficiently.
Assisted with cleaning tasks such as sweeping floors, washing dishes.
Adhered to all company policies regarding cash handling, security, safety, sanitation.
Crew Member
Chipotle Mexican Grill
South Gate
06.2023 - 12.2023
Maintained an organized work area to ensure efficient operations.
Provided excellent customer service to maintain a positive atmosphere for guests.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.