Arian Tobal

Associate, RBC Career Launch Program

The RBC Career Launch Program is a year-long paid internship that provides work experience, professional development, networking with seasoned professionals and enables Associates to gain diverse skills and capabilities for their career.

Rotation 1: Documentation and Advance of Funds, Operations Specialist:

• Responsible for vetting incoming documents, reviewing advance of funds requirements, reporting out of orders and submitting advance instructions to liability promptly and accurately.
• Compiled and processed data, verifying correctness, accuracy and consistency of information following established procedures and within timelines for over 30+ clients a day.
• Cross-referenced data to ensure all internal systems were up-to-date and accurate.
• Liaised cross-functionally and spoke candidly with all levels of the organization.
• Worked closely with other operations specialists to be aware of any changes to processes to minimize the impact on the delivery of services to clients.
• Authored a comprehensive report that highlighted missing information from job aids, and crafted an outgoing employee performance review that was submitted to management.

- Became educated in various RBC banking platforms such as Sales Platform, Odyssey, KTA, CART, sales Platform and Synergy.

Rotation 2: Special Guest Coordinator & Marketing Assistant

• Produced, assembled, and organized informational and logistical content for distribution.

• Arranged travel schedules, reservations, and other accommodations for 60+ guests for two events, Canada's Rock of Fame and CWOF's annual gala.

• Composed routine and non-routine correspondences on behalf of the event coordinator daily.

• Maintained confidentiality regarding all communications and documentation.

• Produced and maintained Excel spreadsheets to track flight, hotel, car service bookings, dietary restrictions and their related expenses totaling over 500k for both events.

- Handled special guests' registrations for both events,

• Developed and distributed volunteer recruitment emails, revised volunteer handbooks, prepared meeting agendas, and scheduled and co-facilitated volunteer training sessions for 30+ volunteers.

• Assisted with onsite and day-of-event troubleshooting.

ROTATION 3: Cultural Marketing and Communications Assistant

· Communicated with over 1,200 employees via newsletter correspondence. Collaborated with management staff to develop digital communications strategies.

- Analyzed internal and external data to be highlighted in the monthly newsletter, staying aware of statistical trends in the Newcomer Segment.

· Conducted quantitative research to on various cultural events such as Lunar New Year, Black History Month to educate employees organization wide.

· Co-hosted a Newcomer Champions' call monthly, communicating with banking advisors nationwide, and provided resources post-meeting to reiterate important information.

• ·Collaborated with other groups in the organization such as the Cultural Marketing and Newcomer Strategy team to develop informative articles published monthly on the organization's website.

Became educated on various RBC products through the Internal Advisor Cultural Site, actively forwarding content discrepancies on the French site for site updates.

• Monitored corporate policies and procedures, ensuring compliance with federal regulations.
• Adapted quickly to changing project priorities ans job specifications through My Learning at Sephora.
• Assisted operations managers and members of leadership with the planning of routine operations and special projects.
• Solved problems timely and effectively, ensuring customer satisfaction.
• Organized gondolas and shelves in the store, maintaining visual appeal, engaging customers, and specific merchandise.
• Helped customers locate products and checked store systems for merchandise at other sites and in inventory.

Evaluated resumes, interviewed, and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategies.

Developed and maintained strong working relationships with the Talent Acquisition Director and HR team, aiding my collaborative skills, and producing fruitful and consistent results.

Sourced and Screened candidates for retail and promotional roles, working with hiring managers to coordinate interviews, offers and onboarding.

Developed skills in Microsoft Office, specifically in Word and Excel.

Partnered with Alstons Marketing Company, th local mass distributor for Frito Lays, Bacardi International, P&G to create effective talent acquisition training materials that supported culture and performance objectives.

Attended training sessions that aided my understanding of talent assessment for the best fit in sales and marketing positions.