Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Arian Karimi

Montreal,QC

Overview

6
6
years of professional experience

Work History

Call Center Agent, Inbound Sales

VOXDATA Solutions Inc
Montreal, Quebec
04.2025 - Current
  • Monitored emergency situations to ensure timely response and coordination.
  • Managed high-volume inbound calls with professionalism and efficiency.
  • Assisted customers by providing accurate information and resolving inquiries.
  • Documented customer interactions in the CRM system for future reference.
  • Collaborated with team members to improve service delivery and customer satisfaction.
  • Handled escalated issues by utilizing conflict resolution techniques effectively.
  • Entered data accurately into company databases and software systems.

Barista

Café Toranj
11.2023 - 11.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Marketing Executive

Najjar_crazy
10.2022 - 08.2023
  • Planned and executed events and marketing programs to increase qualified leads.
  • Maintained an up-to-date database of customers' contact information.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Analyzed consumer usage patterns to identify trends and target key demographics.
  • Maintained organized files for easy access to information and records.

Marketing Staff Member

Arka Demur
10.2019 - 04.2022
  • Maintained complete database of files, contacts, and project materials.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
  • Attended industry events and trade shows to promote brand and build relationships with potential customers.
  • Entered data into company database using Excel and internal software.
  • Reviewed documents for accuracy and completeness before processing.

Education

High School Diploma -

Dr GHOLAMHOSEIN MOSAHAB
IRAN TEHRAN
05.2019

Skills

  • Marketing strategy development
  • Effective communication
  • Customer service excellence
  • Product advisory
  • Collaboration and teamwork
  • Retail sales expertise
  • Problem-solving skills
  • Call handling proficiency
  • CRM management
  • Conflict resolution techniques
  • Data entry accuracy

Languages

English
Full Professional
French
Elementary
Persian
Native/ Bilingual

Timeline

Call Center Agent, Inbound Sales

VOXDATA Solutions Inc
04.2025 - Current

Barista

Café Toranj
11.2023 - 11.2024

Marketing Executive

Najjar_crazy
10.2022 - 08.2023

Marketing Staff Member

Arka Demur
10.2019 - 04.2022

High School Diploma -

Dr GHOLAMHOSEIN MOSAHAB

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Arian Karimi