Ariam Tewelde
Calgary,AB
Summary
Talented security professional and customer service skilled at conducting parking lot patrols, securing entrances and exits surveillance. Skilled in writing reports, updating records and Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
4
4
years of professional experience
Work History
Team Leader Security Guard
Skanna Systems Investigations
12.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Sign in and out contractors and Visitors.
- Transfer calls and responding to emails.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Wrote detailed reports of all security breaches and investigations.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Security Guard
Mount Royal Care
Calgary
10.2020 - 12.2020
- Greeting residents and visitors and providing directions
- Monitor residents and visitors safety patrol
- Accompanied visitors safety to their destinations
- Patrolled all areas of premises
Education
Certification - Security Guard
Columbia College
10.2020
Certification - Customer Service
Calgary Immigrant Women’s Association
12.2018
Diploma - Public Administration
Eritrean Institution of Business And Economics
EritreaSkills
- Reliability
- Threat Assessment
- Verbal and Written Communication
- Interpreting Procedures and Instructions
- Emergency Awareness
- Work Ethic
- Punctuality
- Reporting Skills
- Detail Orientation
- Parking Enforcement
Timeline
Team Leader Security Guard
Skanna Systems Investigations
12.2020 - Current
Security Guard
Mount Royal Care
10.2020 - 12.2020
Certification - Security Guard
Columbia College
Certification - Customer Service
Calgary Immigrant Women’s Association
Diploma - Public Administration
Eritrean Institution of Business And Economics
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