Arial Chen

Nekosense (Seen at Meowfest and Meowbox)
Co-Founder and CEO 

Vancouver, BC Aug 2022 - Present

• Founded and led a highly successful cat-themed human cutlery store, achieving cash flow positivity in Y1, XXYK revenue, and establishing a large customer base in Vancouver.
• Developed and led all aspects of advertising campaigns, resulting in XX% MoM sales growth.
• Negotiated and secured 3 supplier contracts, ensuring availability of high-quality products while optimizing margins.
• Managed end-to-end logistics, including customs compliance to facilitate seamless import/export of goods.
• Cultivated strategic partnerships with 7 vendors and effectively managed booth logistics at various festivals.

Hume Park Animal Hospital

Veterinary Office Assistant

Vancouver, BC Oct 2021 - May 2023

• Managed appointment scheduling and inventory system, resulting in a 20% reduction in wait times for patients and improved clinic flow.
• Processed an average of 15 new patient intake forms per day, ensuring accurate and up-to-date client records for efficient treatment plans.
• Assisted senior staff with 300+ blood analyses and physical assessments, enhancing the accuracy of diagnoses and enabling timely treatment for animals.

Petsmart 

Customer Service Specialist and Dog Bather 

Vancouver, BC Apr 2021 - Sep 2021

• Evaluated pet health and behavior for over 200+ pets during intake, resulting in early illness detection.
• Implemented a customer-centric approach by greeting pet owners and discussing available services, resulting
  in a 15% increase in repeat business, overall sales, and positive customer reviews.
• Maintained a meticulous daily log of time spent with dogs for payment calculations and activity itemization,
  ensuring accurate billing and transparent communication with pet owners.

Tencent
Trading Intern 

Beijing, CN Jun 2018 - Aug 2018

• Provided high-level administrative support to executives at a leading global technology company, ensuring smooth and efficient operations of the executive office
• Managed complex C-Suite calendar, scheduling and prioritizing meetings and travel arrangements
• Coordinated and facilitated 20 executive-level meetings, including preparing agendas, taking minutes, following up on action items while maintaining strict confidentiality

Xinye Zhengquan 

Trading Intern

Beijing, CN Jun 2017 - Aug 2017

• Coordinated events/workshops on the analysis of stock trends
• Developed a deep understanding of stock market operations, including trading procedures, market analysis and risk assessment
• Collaborated with cross-functional teams, such as research analysts and risk management to gain understanding of the stock market ecosystem