Ariadna Venegas
San Marcos
Summary
Friendly and adaptable, with natural ability to connect with customers and provide exceptional service. Familiar with basic retail operations and equipped with strong communication and organizational skills. Committed to creating positive customer experiences and supporting efficient store operations. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
3
3
years of professional experience
Work History
Housekeeper
Cleaning Authority
08.2023 - 04.2024
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Sales Associate
Intermex Wire Transfer
12.2022 - 07.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Cashier
Albertacos Mexican Food
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
San Marcos High School
San Marcos, CA06.2022
Skills
- Customer service
- Teamwork
- Complex Problem-solving
- Patience and empathy
- Cash handling
- Cash register operation
- Order taking
- Payment processing
- POS systems
- Product recommendations
- Reports and documents
- Fraud prevention awareness
- Identification checks
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Cleaning Authority
08.2023 - 04.2024
Sales Associate
Intermex Wire Transfer
12.2022 - 07.2023
Cashier
Albertacos Mexican Food
08.2021 - 02.2022
High School Diploma -
San Marcos High School
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