Aria Valdez
Los Angeles
Summary
Uplifting and spirited barista shift supervisor with an excellent knack for creating memorable moments that will have customers coming back for more. Proven ability to maintain a clean and safe environment, and handle equipment. Expert in cash handling accuracy, and committed to upselling a unique experience to create a warm and welcoming environment.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Barista Shift Supervisor
Starbucks
Montebello
04.2022 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences and personal details
- Trained, and supervised baristas to maintain and uphold store policies and providing welcoming and fun environment
Barista
Starbucks
Montebello
10.2017 - Current
- Creating a warm and inclusive environment to ensure customer happiness and loyalty
- Maintained beverage quality and satisfaction
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Associate of Arts - Dance
East Los Angeles College
Monterey Park, CA 06.2022 - 06.2024
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Attention to Detail
- Espresso machine operation
- Product upselling
- Staff motivation
Timeline
Associate of Arts - Dance
East Los Angeles College
06.2022 - 06.2024
Barista Shift Supervisor
Starbucks
04.2022 - Current
Barista
Starbucks
10.2017 - Current