Ari Hill
Optometric Assistant
Kimberley
Summary
Driven Optometric Assistant with a proven track record at Kimberley Vision Care, enhancing patient flow by streamlining appointment scheduling and leveraging skills in patient care excellence and effective communication. Achieved significant improvements in operational efficiency and customer service, demonstrating a keen ability to multitask and maintain meticulous patient records.
Overview
4
4
years of professional experience
Work History
Optometric Assistant
Kimberley Vision Care
09.2022 - Current
- Maintained clean and organized examination rooms to ensure a comfortable environment for patients.
- Streamlined appointment scheduling, resulting in improved patient flow and reduced wait times.
- Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
- Maintained strict adherence to confidentiality protocols while handling sensitive patient data.
- Coordinated referral processes between primary care physicians and specialist providers for seamless continuity of care.
- Ensured accuracy of patient records by diligently updating information during each visit or interaction.
- Kept up-to-date with the latest advancements in optometric care through continuous professional development opportunities.
- Contributed to increased sales by effectively promoting optical products and services based on individual patient needs.
- Scheduled appointments, handled referrals and ordered supplies for optometric practice.
Administrative Assistant
ClaimsPro
04.2020 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Education
Bachelor of Sports And Recreation Studies - Sports Science
University of Aberdeen
Aberdeen 05.2001 -
High School Diploma -
Dollar Academy
Dollar, Scotland 05.2001 -
Skills
Visual field testing
Patient care excellence
Appointment Scheduling
Insurance Billing
Pre-Testing Procedures
Customer Service
Office Administration
Patient records
Sales Support
Data Entry
Multitasking Abilities
Excellent Communication
Self Motivation
Languages
English
Full Professional
Timeline
Optometric Assistant
Kimberley Vision Care
09.2022 - Current
Administrative Assistant
ClaimsPro
04.2020 - 07.2022
Bachelor of Sports And Recreation Studies - Sports Science
University of Aberdeen
05.2001 -
High School Diploma -
Dollar Academy
05.2001 -
Similar Profiles
Betty RupeBetty Rupe
Support Worker at Self Employed/ Kimberley Care/Life Without BarrierSupport Worker at Self Employed/ Kimberley Care/Life Without Barrier
Bree-anne GriffithsBree-anne Griffiths
Enrolled Nurse at Kimberley Care GroupEnrolled Nurse at Kimberley Care Group
RUKSHAN RAMAKRISHNANRUKSHAN RAMAKRISHNAN
Sales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group CompanySales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group Company