Arhspreet Kaur
Calgary
Summary
Dynamic leader with proven expertise in staff management and strategic planning honed at Shell Gas Station and Cash And Carry. Excelled in enhancing team productivity and customer satisfaction through innovative workflow improvements and effective problem-solving. Skilled in accounts receivable and maintaining attention to detail, consistently achieving goals and driving business success.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Shell Gas Station
06.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier Supervisor
Cash And Carry
09.2020 - 01.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Education
Associate of Science - Arts
Coast Mountain College
Terrace, BC09-2022
Skills
- Goal oriented
- Staff management
- Attention to detail
- Decision-making
- Strategic planning
- Accounts receivable
- Keyboarding and typing speed
- Accurate delivery
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
first aid and CPR trained
Timeline
Supervisor
Shell Gas Station
06.2023 - Current
Cashier Supervisor
Cash And Carry
09.2020 - 01.2023
first aid and CPR trained
Associate of Science - Arts
Coast Mountain College
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