Summary
Overview
Work History
Education
Skills
Timeline
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Argie Tuburan

Mississauga,Canada

Summary

Adept at cycle counting and providing exceptional customer service, I leveraged these skills at Amazon Fulfillment Centre and Tim Hortons to enhance operational efficiency and customer satisfaction. Skilled in using technology for inventory management, I consistently ensured accuracy in order processing and fostered positive relationships with customers through attentive service.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Amazon Fulfillment centre
Brampton, Ontario
07.2019 - Current
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.
  • Assembled orders according to customer requests.
  • Performed cycle counts to maintain accurate inventory records.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Processed returns of defective merchandise as required.
  • Followed established guidelines for picking orders accurately.
  • Assisted in packaging and labeling of products for shipment.

Bakery Cashier

Tim Hortons
Mississauga, Ontario
07.2017 - 04.2019
  • Processed customer orders quickly and accurately, including cash and credit card payments.
  • Handled customer inquiries in a professional manner, providing accurate information regarding products and services.
  • Greeted customers upon entering the store and provided assistance with product selection.
  • Restocked shelves with freshly baked goods throughout the day.
  • Maintained cleanliness of bakery area, including counters, tables, display cases and floors.
  • Provided excellent customer service by being friendly, courteous, patient, helpful and respectful to all customers.
  • Organized back room inventory to ensure stock levels were maintained at all times.
  • Assisted in food preparation when needed during busy periods or special events.
  • Prepared specialty orders according to customers' requests while adhering to quality standards set by the company.
  • Ensured compliance with health regulations regarding food handling practices.
  • Promptly notified management if any discrepancies or shortages were discovered.
  • Followed safety protocols related to equipment use such as slicers and mixers.
  • Answered telephone calls promptly in a polite manner taking accurate messages when necessary.
  • Kept abreast of new products available in order to provide customers with appropriate information.
  • Maintained orderly appearance of merchandise displays attracting potential buyers.
  • Established good relationships with regular customers through conversation about their needs or preferences.
  • Assisted co-workers whenever possible when extra help was needed during peak business hours.
  • Used bread slicers and other bakery equipment to handle high-volume operations needs.
  • Provided excellent customer service to foster satisfaction and loyalty.

Education

High School Diploma -

MMS DEVELOPMENT TRAINING CENTRE
PHILIPPINES
11-2009

Associate of Arts - Business Administration And Management

AMA COMPUTER LEARNING CENTRE
PHILIPPINES
03-2008

Skills

  • Shipping and receiving,
  • cycle counting
  • Shipment unpacking
  • Barcode scanning
  • Record preparation
  • Skid building
  • Order picking and processing
  • Pick-list processing

Timeline

Warehouse Worker

Amazon Fulfillment centre
07.2019 - Current

Bakery Cashier

Tim Hortons
07.2017 - 04.2019

High School Diploma -

MMS DEVELOPMENT TRAINING CENTRE

Associate of Arts - Business Administration And Management

AMA COMPUTER LEARNING CENTRE
Argie Tuburan