Argentina Gonzalez
San Francisco
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Golden Gate Tap Room. Proven ability to enhance guest experiences through effective communication and problem resolution. Bilingual in Spanish and English, with expertise in cash handling and guest engagement, ensuring smooth operations and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Golden Gate Tap Room
02.2024 - Current
- Maintained cleanliness and organization of the dining area to enhance guest experience.
- Assisted in training new servers on menu items and service protocols.
- Processed payments accurately and efficiently to ensure smooth checkout for guests.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Communicated daily with kitchen staff to coordinate timely food service.
- Maintained knowledge of menu items and specials to provide informed recommendations.
Cashier
All Good Pizza
08.2024 - 03.2025
- Operated point of sale system to accurately process transactions and manage customer payments.
- Assisted in maintaining inventory levels by restocking shelves and organizing merchandise.
- Provided friendly customer service by addressing inquiries and resolving issues efficiently.
- Conducted regular cash handling procedures to ensure accurate cash drawer balances.
Cashier
Cafe Alma
08.2024 - 03.2025
- Managed customer transactions efficiently, ensuring smooth processing and satisfaction.
- Assisted in maintaining cleanliness and organization of the cashier area.
- Collaborated with team members to enhance customer service and operational efficiency.
- Trained new employees on cash handling procedures and point of sale operation.
Barista
Café Alma
08.2024 - 03.2025
- Prepared a variety of coffee beverages with attention to quality and consistency.
- Executed efficient cash handling processes, ensuring accurate transactions.
- Assisted in inventory management by tracking stock levels and placing orders.
- Maintained equipment by performing regular cleaning and basic troubleshooting.
- Demonstrated exceptional customer service skills by addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth operations during peak hours.
- Maintained organized storage areas for supplies, improving workflow efficiency.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Food running
- Spanish and English speaker
Languages
Spanish
Native or Bilingual
Timeline
Cashier
All Good Pizza
08.2024 - 03.2025
Cashier
Cafe Alma
08.2024 - 03.2025
Barista
Café Alma
08.2024 - 03.2025
Server
Golden Gate Tap Room
02.2024 - Current