Summary
Work History
Education
Skills
Languages
Interests
Timeline
CustomerServiceRepresentative

Arezu Shahriarpoor

customer service representative
London,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills.

Understanding customer desires, and providing customized solutions to build loyalty.

Ability to handle multiple projects simultaneously with a high degree of accuracy.

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Work History

Customer Service Representative

Hyperstar
tehran, Iran
03.2021 - 08.2023

*Skilled at working independently and collaboratively in a team environment.

*Self-motivated, with a strong sense of personal responsibility.

*Proven ability to learn quickly and adapt to new situations.

*Worked effectively in fast-paced environments.

*Managed time efficiently to complete all tasks within deadlines.

*Demonstrated respect, friendliness, and willingness to help wherever needed.

*Cultivated interpersonal skills by building positive relationships with others.

*Identified issues, analyzed information and provided solutions to problems.

*Used critical thinking to break down problems, evaluate solutions and make decisions.

*Proved successful working within tight deadlines and a fast-paced environment.

*Passionate about learning and committed to continual improvement.

Education

Master of Science - Biamechanics

Kharazmi University
Iran, Tehran
09.2017

Bachelor of Science - Industrial Engineering

Sajjad University
Iran, Mashhad
09.2010

Skills

  • Business Development Understanding
  • Report Transcription
  • Issue and Complaint Resolution
  • Prioritization
  • Microsoft Windows
  • Microsoft PowerPoint
  • Retail Sales Customer Service
  • Sales Expertise
  • Conflict Resolution
  • Critical Thinking
  • Customer Inquiries
  • Product and service knowledge

Languages

English
Limited Working
Persian
Native or Bilingual

Interests

Yoga, Swimming, Running

Timeline

Customer Service Representative

Hyperstar
03.2021 - 08.2023

Master of Science - Biamechanics

Kharazmi University

Bachelor of Science - Industrial Engineering

Sajjad University
Arezu Shahriarpoorcustomer service representative