Arevik Pedersen
Burbank
Summary
Detail-oriented Operations and Client Support Professional with expertise in coordinating workflows and managing client communications. Skilled in high-volume scheduling and efficient issue resolution, contributing to enhanced operational processes. Strong organizational and communication skills drive a commitment to delivering high-quality service in dynamic environments.
Overview
7
7
years of professional experience
Work History
Support Specialist
K&S Active Life
Glendale
05.2025 - Current
- Coordinate daily client support activities, ensuring efficient service delivery across multiple individualized care plans
- Track, document, and report client progress while maintaining accurate and compliant records
- Collaborate with interdisciplinary teams and families to align on service goals and improve outcomes
- Respond to real-time client needs, resolving issues and ensuring safety and satisfaction
Operations Specialist
MG Wellness
Glendale
10.2024 - Current
- Manage daily clinic operations, optimizing scheduling and patient flow in a fast-paced environment
- Coordinate client intake, documentation, and service delivery across multiple wellness services
- Maintain operational systems, ensuring compliance with sanitation and service standards
- Support client communication, retention efforts, and marketing initiatives
- Handle administrative workflows including scheduling, reporting, and data entry
Medical Assistant
Primary Care MD
Glendale
09.2023 - 10.2024
- Managed patient scheduling and front-office workflows in a high-volume clinical setting
- Maintained accurate medical records and handled detailed data entry with strong attention to accuracy
- Coordinated billing, insurance processing, and documentation to support operational efficiency
- Assisted providers while ensuring smooth patient flow and a positive client experience
Loan Processor
Anna Kara Loans
Burbank
06.2020 - 11.2022
- Processed and analyzed loan applications, ensuring compliance with company policies and regulations
- Managed high-volume documentation and financial data with strict attention to detail and deadlines
- Collaborated with underwriters, loan officers, and clients to resolve issues and expedite approvals
- Served as a key liaison between stakeholders, improving communication and processing timelines
Front Desk Agent
Colony South Hotel
Maryland
05.2019 - 06.2020
- Greeted and welcomed guests upon arrival at the hotel.
- Managed front desk operations with a focus on customer service.
- Answered phone calls and responded to guest inquiries promptly.
- Coordinated room assignments and handled check-in/check-out procedures.
Education
Certificate - Web Development Bootcamp
The University of Texas At Austin
Austin, TX10-2023
Bachelor of Science - Economics
Russian-Armenian (Slavonic) University
Armenia02-2019
Skills
- Client support
- Customer service
- Service coordination
- Customer engagement
- Compliance tracking
- Record management
- Data analysis
- Attention to detail
- Effective communication
- Team collaboration
Languages
Russian
Professional
Armenian
Professional
English
Professional
Timeline
Support Specialist
K&S Active Life
05.2025 - Current
Operations Specialist
MG Wellness
10.2024 - Current
Medical Assistant
Primary Care MD
09.2023 - 10.2024
Loan Processor
Anna Kara Loans
06.2020 - 11.2022
Front Desk Agent
Colony South Hotel
05.2019 - 06.2020
Certificate - Web Development Bootcamp
The University of Texas At Austin
Bachelor of Science - Economics
Russian-Armenian (Slavonic) University