Areum Lee
Toronto,ON
Summary
Detail-oriented and responsible individual with experience in customer service and facility operations in service-oriented environments. Skilled in maintaining quiet and organized spaces while assisting users with inquiries, reservations, and daily needs. Able to ensure smooth daily operations through efficient communication, problem-solving, and strong attention to detail.
Overview
6
6
years of professional experience
Work History
Marketing & E-commerce Assistant Manager
Illy Cafe
Seoul, Korea
11.2024 - 03.2026
- Leading the development of Korea’s first localized marketing content tailored to regional audiences.
- Initiated and managed strategic partnerships with luxury hotels to enhance brand visibility and customer engagement.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
Marketing Associate
Mario Shopping
Seoul, Korea
04.2022 - 10.2024
- Developed and implemented targeted marketing campaigns to enhance brand awareness.
- Analyzed consumer behavior data to inform marketing strategies and improve audience engagement.
- Managed social media accounts, creating engaging content to drive community interaction and growth.
Study Cafe Assistant
TOZ Study Room
Seoul, KOREA
02.2020 - 07.2021
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Delivered excellent customer service by assisting with bookings, inquiries, and issue resolution.
- Maintained high standards of cleanliness and facility organization.
Education
Media & Communication, Minor in OTT Media Producin
Kwangwoon University
Seoul, KOREA02-2021
High School Diploma -
Jinmyung Girls’ High School
Seoul, KOREA02-2016
Skills
- Knowledge of Microsoft Word, Excel, Powerpoint
- Social media marketing
- Time management
- Team collaboration
- Customer service
- Document management
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Marketing & E-commerce Assistant Manager
Illy Cafe
11.2024 - 03.2026
Marketing Associate
Mario Shopping
04.2022 - 10.2024
Study Cafe Assistant
TOZ Study Room
02.2020 - 07.2021
Media & Communication, Minor in OTT Media Producin
Kwangwoon University
High School Diploma -
Jinmyung Girls’ High School