Experienced retail associate with a strong track record in effectively handling monetary transactions, restocking merchandise, and assisting customers in locating products. Known for maintaining clean and organized work areas that project a professional image. Possesses excellent listening skills and a keen attention to detail, ensuring accurate and efficient service.
Overview
8
8
years of professional experience
Work History
Sales Associate/Cashier/Key Holder
Dress 911-London, ON
03.2022 - 06.2024
Trained on opening and closing store process
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared over 400 items of merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Provided positive first impressions to welcome existing, new, and potential customers.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Actress
Vouge Models and Talent-London, ON
01.2021 - 06.2024
SDCI High School Doo-Wop Girl - Little Shop of Horrors - Musical
SDCI Lead- Peter Pan -Peter and the Starcatcher- Play with Music
MTP London at the Grand Theatre - Cat Lady - The Wedding Singer- Musical
Humber College Graduate Project Lead- Sylvia - Alone Again Naturally- Short Film
Fanshawe Student Final Project Lead - Stiletto - Short Film
Voice acting trained- Workshop by Christian Potenza
Background role in MIFE "The Founder's Journey: An Entrepreneurial Process" By Blue Salmon Productions
Mavis Productions Beauty and the Beast - Babette the feather duster
Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
Participated in rehearsals to adequately prepare for performances.
Made necessary adjustments to acting, following guidance and requests from directors.
Managed time to arrive on set when required to not delay rehearsals and shows.
Developed characters through improvisation and script analysis.
Office Assistant/Receptionist/Driver
Camp Kodiak-Mckellar, ON
07.2023 - 08.2023
Delivered clerical support by handling range of routine and special requirements.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Relocated for 1 month and lived on site in provided housing
Process and print emails from children's parents
Scan, process and sent letters from campers both email and traditional letters
Took mail to and from camp for all staff and campers
Ran errands in Parry Sound with company car to purchase any items needed for camp medical or otherwise
Supervised children who were sent to office
Answered phone calls
Distributed mail in mail room
Shuttled staff and campers to and from camp to hospital, bus stations, airports, etc.
Performer
My Perfect Princess Party-London, ON
01.2016 - 03.2023
Perfectly impersonating Disney princesses in looks and acting to best of abilities
Entertaining the youth during weekends, making sure they get the best possible experience
Using time management to make sure everything runs smoothly throughout each party and event.
Portray character at events which included: singing, dancing, playing games, etc.
Maintain a friendly and outgoing attitude towards children and guests.
Able to perform under pressure of parents and children.
Work with other characters.
Worked at birthday parties and community events.
Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
Stylist
David's Bridal-London, ON
12.2022 - 01.2023
Helped customers find their perfect dress for their wedding day or Special occasion.
While keeping track of time, and wedding details such as dates and themes.
Used knowledge of shape, color, and fabric to recommend the best possible options.
Identifies and reports issues accurately.
Identify and respond to customer needs.
Build relationships and take responsibility for customer satisfaction and loyalty.
Seeking feedback and investing time on professional development and learning.
Strive to achieve results through determination and commitment.
Kept going when things were difficult.
Communicated clearly and concisely
Worked to achieve objectives that have been agreed with manager
Monitored own work and planned time, efficiently accountable for meeting and exceeding objectives
Retail Sales Associate
Plato's Closet-London, ON
06.2021 - 08.2021
Replenished and rotated product inventory in Store
Built relationships with customers
Up-sold customer memberships and Plato's rewards programs
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Received and processed payments from sales
Performed periodic floor audits
Cleaned sales floor after closing.
Cold Deli Clerk
Foodland-Komoka, ON
01.2018 - 02.2021
Recommending certain types of cheese
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Keeping all food items up to date and in stock
Maintained clean, trash-free workspaces to maximize productivity and safety.
Helping customers find the item they need
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Keeping the department clean and sanitary at all times.
Learned other teammates' work tasks to train as backup.
Greeted customers at counter to fulfill requests and answer questions.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Offered product samples to customers, generating additional sales through taste-testing.
Bear builder
Build-A-Bear Workshop-London, ON
03.2020 - 09.2020
Greet customers safely and guide them though the process of bear building
Stuff bears and engage customers with the heart ceremony
Stock stuffer and products
Cash out customers telling them about any deals or offers
Overall give each customer a great experience.
Maintained visual and housekeeping standards to create brand experience unique to Build-a-Bear Workshops.
Assisted parents and children in construction and design of personalized stuffed animals, working with over 20 families every day.
Operated POS system to receive payments by cash, credit card, vouchers and automatic debit.
Team Member, Soup and Sandwich
Tim Hortons-Mount Brydges, ON
04.2018 - 09.2018
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Reduced customer wait times by quickly operating customer window and sales register.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Greeted customers promptly and took orders to keep flow of traffic moving.
Operated register to process payments and collect cash payment for order totals.
Proper handling and storing of food.
Performed shift change tasks each day to keep store neat and running smoothly.
Co-op Student
SDCI-Strathroy, ON
09.2016 - 06.2017
Helped teach the students how to use the film equipment
Had to complete paperwork, and organize the classroom
Kept the students motivated and focused to finish projects
Helped to run the school's regularly broadcasted television show
Part of the show's creative team.
Education
College Degree in Theatre -
Fanshawe
London, ON
09.2021
High school diploma or GED -
Strathroy District Collegiate Institute
Strathroy, ON
06.2017
Skills
Customer Service
Reliable and punctual
Goal-Oriented
Outgoing Personality
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Childcare
Experience with Children
Been teaching myself to crochet for over 2 years and have made many things such as plushies, and clothes
Does well at keeping things organized, can easily work with a team or take on a leadership role if need be
Does well with repetitive tasks
Works harder when there is a list of steps to follow