Arely Zapata
Sunnyvale
Summary
Customer service professional with over four years of experience specializing in building strong client relationships. Currently studying full-time at Paul Mitchell The School San Jose from Tuesday to Friday . Passionate about the beauty industry and a commitment to enhancing clients confidence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cosmetology Student
Paul Mitchell The School
San Jose
11.2025 - 07.2026
- Performed hair cutting, coloring, and styling techniques to enhance client satisfaction.
- Utilized product knowledge to recommend suitable hair care solutions for diverse client needs.
- Maintained cleanliness and organization of workstations to ensure a professional environment.
Barista
Waymo
Mountain View, CA
09.2023 - 04.2025
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- Trained new baristas on beverage preparation and customer service techniques.
Front Desk Receptionist
Menlo Park Family Dental
Menlo Park, CA
10.2022 - 01.2023
- Performed data entry and filing to keep records updated for easy retrieval, improving office efficiency.
- Managed patient scheduling and appointment confirmations.
- Collected surgery deposits, dental fees, and payments, ensuring accurate financial transactions
Education
Cosmetology
Paul Mitchell The School San Jose
San Jose07.2026
High School Diploma -
Fremont High School
Sunnyvale, CA06.2022
Skills
- Office experience
- Computer skills
- Basic math
- POS
- Inventory control
- Patient scheduling
Certification
- Driver's License
- Food Handler Certification
Languages
Spanish
English
Additional Information
Volunteer for Non Profit “Bay Area Cats”
Timeline
Cosmetology Student
Paul Mitchell The School
11.2025 - 07.2026
Barista
Waymo
09.2023 - 04.2025
Front Desk Receptionist
Menlo Park Family Dental
10.2022 - 01.2023
Cosmetology
Paul Mitchell The School San Jose
High School Diploma -
Fremont High School