Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Arely Ocampo

Riverside

Summary

Knowledgeable Shipping, Receiving, Customer Service with solid background in managing production schedules and ensuring timely delivery of materials. Successfully coordinated between various departments to streamline operations and reduce time. Demonstrated strong organization skills and attention to detail maintaining accurate records and inventory.

Overview

13
13
years of professional experience

Work History

Production Associate

Case Paper- Rancho Cucamonga
01.2023 - 06.2025
  • Responsible for scheduling inbounds deliveries.
  • OTC (On The Case) representative for west coast
  • Inspected goods for quality assurance, identifying discrepancies and reporting issues effectively.
  • Customer service back up
  • Coordinated incoming shipments, ensuring accurate receipt and documentation of materials.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Event coordinator
  • Safety committee
  • Supply Chain Committee
  • Data entry
  • Approve Mills/ Misc Invoices in Docuware
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.

Shipping Specialist

Prime Converting Corporation- Rancho Cucamonga
01.2020 - 01.2023
  • Ensuring shipping document accuracy
  • Scheduling carriers shipping / receiving
  • Keeping production report up to date.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the company.
  • Processing credit returns.

Receiving Specialist

Prime Converting Corporation- Rancho Cucamonga
01.2019 - 01.2020
  • Data entry ( Paper soft)
  • Properly labeling
  • Reduced errors and discrepancies by meticulously verifying shipping documents against purchase order and invoices

Shift Team Leader

Jack in the Box
01.2012 - 01.2019
  • Trained new employees and delegated daily task and responsibilities.
  • Maintained a clean and safe work environment While ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point of contact for upper management when needed, effectively communication any issues or successes from daily operations.

Education

High School Diploma -

Fontana High School
01.2006

High School Diploma - undefined

Benjamin Franklin High School
01.2005

Skills

  • Bilingual (Spanish)
  • Leadership
  • Communication
  • Multi tasking
  • DocuWare
  • Paper Soft
  • AS400
  • My Geotab
  • Decision-making
  • 5S
  • Punctual and reliable
  • Worksite safety
  • Teamwork and coordination

Timeline

Production Associate

Case Paper- Rancho Cucamonga
01.2023 - 06.2025

Shipping Specialist

Prime Converting Corporation- Rancho Cucamonga
01.2020 - 01.2023

Receiving Specialist

Prime Converting Corporation- Rancho Cucamonga
01.2019 - 01.2020

Shift Team Leader

Jack in the Box
01.2012 - 01.2019

High School Diploma - undefined

Benjamin Franklin High School

High School Diploma -

Fontana High School
Arely Ocampo