Alain Rousseaux
Paris
Summary
Dynamic professional with a proven track record as a Fitness Club Manager at Centre 16 Sport Club, excelling in client management and personalized program development. Adept at streamlining booking systems and enhancing group travel coordination, I consistently foster strong relationships, ensuring high satisfaction and retention through effective communication and problem-solving skills.
Overview
40
40
years of professional experience
Work History
Travel Agent Assistant
Self Employed Web
01.2020 - Current
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
Fitness Club Manager
Centre 16 Sport Club
09.1985 - 06.2008
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Education
Associate of Applied Science - Sport And Fitness Management
INSEP
Vincenes05-1992
Associate of Science - Cultural Studies/Sport
Creps De Reims
Reims06-1982
Skills
- Booking systems
- Client management
- Travel documentation
- Group travel coordination
Languages
Spanish
Full Professional
French
Native or Bilingual
Timeline
Travel Agent Assistant
Self Employed Web
01.2020 - Current
Fitness Club Manager
Centre 16 Sport Club
09.1985 - 06.2008
Associate of Applied Science - Sport And Fitness Management
INSEP
Associate of Science - Cultural Studies/Sport
Creps De Reims
Similar Profiles
Jenna Marie JohnJenna Marie John
Retail Merchandiser at Self Employed WebRetail Merchandiser at Self Employed Web
Chriss HudsonChriss Hudson
Construction Worker at Self Employed WebConstruction Worker at Self Employed Web
SHIVAM SAMADHIYASHIVAM SAMADHIYA
UPSC Aspirant at Self Employed WebUPSC Aspirant at Self Employed Web
Matthew CiarroccoMatthew Ciarrocco
Stock Trader at Self Employed WebStock Trader at Self Employed Web
Sara BOUZOUIDJASara BOUZOUIDJA
Stagiaire R&D Matériaux at ArcelorMittalStagiaire R&D Matériaux at ArcelorMittal