Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Areen Munir

Areen Munir

Toronto,ON

Summary

Dynamic Patient Services Coordinator with expertise in patient scheduling and insurance authorization at TRIO Fertility. Proven ability to enhance operational efficiency through comprehensive report generation and exceptional customer relationship management. Adept at managing medical records and fostering collaboration among teams to achieve organizational goals.

Overview

5
5
years of professional experience

Work History

Patient Services Coordinator

TRIO fertility
Toronto, Ontario
04.2021 - 06.2024
  • Scheduled laboratory tests or diagnostic imaging studies as directed by physicians.
  • Coordinated insurance authorization for procedures and tests.
  • Ensured medical records were accurately updated with patient information.
  • Assisted with scheduling appointments for patients.
  • Answered questions from patients regarding their accounts and billing inquiries.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Provided guidance to other departments regarding accounting policies and procedures.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Client Service Representative

Cash Money
Toronto, Ontario
10.2019 - 04.2021
  • Delivered exceptional customer service and ensured accuracy in all transactions as bank teller.
  • Created tailored banking strategies to effectively engage clients and address their needs.
  • Managed daily schedules to ensure efficient client service operations.
  • Managed administrative responsibilities to streamline client service functions.
  • Performed administrative duties to enhance the effectiveness of client service processes.

Education

Bachelor of Arts - Business Administration

International Qualification Assessment Services
Edmonton, AB
09-2019

Skills

  • Patient scheduling and insurance authorization
  • Medical records management
  • Report generation
  • Financial reconciliation
  • Customer relationship management
  • Document management
  • Electronic filing systems
  • Healthcare software proficiency
  • Record Management (ARCS/ORCS/GCDOCS)

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Patient Services Coordinator

TRIO fertility
04.2021 - 06.2024

Client Service Representative

Cash Money
10.2019 - 04.2021

Bachelor of Arts - Business Administration

International Qualification Assessment Services

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Areen Munir