Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

AREEJ OTHMAN

Ottawa,ON

Summary

Versatile and professional individual with a diverse background in administration, education, and media. Demonstrated success as an administrative assistant with over 4 years of experience in office administration in both Jordan and Canada. Possesses exceptional organizational, communication, and software proficiency, including expertise in Microsoft Office and Adobe programs. Skilled teacher with a solid foundation in education, adept at creating engaging learning environments and fostering student success. Additionally, brings valuable experience as a journalist and news editor, holding bachelor's and master's degrees in media. Showcases expertise in content creation, editing, and communication strategies. Known for adaptability across diverse roles, leveraging strong interpersonal and management skills to consistently exceed expectations and contribute to organizational growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Journalist & News Editor

Al- Raai Newspaper
01.2015 - 07.2017
  • Helped shape the narrative on key issues through effective storytelling and knowledge of public opinion
  • Performed research and checked all facts to maintain a high standard of journalistic integrity.
  • Investigated and uncovered stories for publication by analyzing public records and data.
  • Planned and executed coverage of major events to ensure comprehensive reporting.
  • Edited and refined articles for clarity and readability, maintaining high journalistic standards.
  • Researched and produced in-depth articles on local issues by conducting interviews with community members and stakeholders.
  • Crafted engaging narratives for diverse audiences to enhance reader interest and understanding.
  • Wrote, edited and produced stories for Internet and digital channels.
  • Developed story ideas and conducted interviews with industry experts and celebrities.
  • Researched and gathered information to develop accurate and credible stories.
  • Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
  • Developed strong relationships with sources, leading to exclusive interviews and scoops.
  • Conducted thorough fact-checking of all written materials, maintaining the integrity of published content.
  • Performed research and checked facts to maintain high standard of journalistic integrity.
  • Adapted writing style for diverse audiences across print, online, and multimedia platforms.
  • Wrote and published articles for leading newspapers and magazines.
  • Evaluated and followed up on news leads and news tips to develop story ideas.
  • Collaborated with editors and other journalists to create compelling content.
  • Edited and proofread articles to achieve peak accuracy and quality.
  • Utilized social media to engage readers and promote content.
  • Cultivated strong relationships with sources and other contacts to support leads and story development.
  • Utilized social media channels to promote articles and interact with readers, increasing online engagement rates.
  • Increased readership through engaging storytelling and attention-grabbing headlines.
  • Enhanced publication''s reputation by consistently delivering high-quality, well-researched articles on various topics.
  • Utilized [Software] to produce professional pieces.
  • Collaborated with editors to refine article content, ensuring clarity and accuracy while adhering to strict deadlines.
  • Provided on-air commentary for local radio and television stations.
  • Organized journalism workshops, enhancing skills within team and promoting continuous professional development.
  • Initiated series on environmental issues, raising awareness and prompting community action on sustainability.
  • Spearheaded successful podcast series, which delved into local issues, attracting significant listener base.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed multimedia content, enhancing stories with video and audio elements for richer audience experience.
  • Improved learning with hands-on mentorship for junior reporters, guiding them through complexities of journalism.

Office Administrative Assistant

White Teeth Dental
06.2023 - Current
  • Performed various office duties, including answering phone calls, responding to emails, and maintaining records
  • Scheduled appointments and managed calendars for patients
  • Managed patient files and ensured accurate and timely documentation
  • Processed invoices and managed billing activities
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Established administrative work procedures to track staff's daily tasks.
  • Performed research to collect and record industry data.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Office Administrative Assistant

American Clinic
08.2021 - 07.2022
  • Provided administrative support to the clinic’s management team
  • Performed various office duties, including answering phone calls, responding to emails, and maintaining records
  • Scheduled appointments and manage calendars for physicians and nurses
  • Managed patient files and ensured accurate and timely documentation
  • Coordinated with other healthcare providers and stakeholders to ensure seamless patient care
  • Processed invoices and managed billing activities
  • Maintained inventory of office supplies and order as necessary
  • Assisted with special projects and events as needed
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Performed research to collect and record industry data.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Administrative Assistant

University of Petra
07.2018 - 07.2019
  • Provided administrative support to the university’s academic department
  • Performed various office duties, including answering phone calls, responding to emails, and maintaining records
  • Scheduled appointments and managed calendars for department heads and professors
  • Managed student files and ensured accurate and timely documentation
  • Coordinated with other departments to ensure efficient workflow and communication
  • Processed invoices and managed billing activities
  • Maintained inventory of office supplies and ordered as necessary
  • Assisted with special projects and events as needed
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.

Arabic Language Teacher

Al-Mansour Private School
09.2016 - 04.2019
  • Developed engaging lesson plans that focused on real-world applications of Arabic language and culture.
  • Enhanced cultural understanding by organizing field trips, guest speakers, and community connections related to Arabic language and culture.
  • Established strong relationships with parents through regular communication about student progress and upcoming events related to the Arabic program.
  • Contributed to school-wide initiatives aimed at promoting multiculturalism and global citizenship among students.
  • Enhanced student comprehension by incorporating diverse teaching methodologies and multimedia resources.
  • Maintained detailed records of student progress, utilizing data-driven insights to inform future instructional decisions.
  • Collaborated with colleagues to design interdisciplinary lessons that reinforced key concepts across multiple subject areas.
  • Supported diverse learners with tailored instruction designed to accommodate various learning styles and backgrounds.
  • Conducted regular assessments to monitor student progress, adjusting instructional methods as needed for optimal results.
  • Boosted students'' confidence in Arabic language skills through consistent feedback and encouragement.
  • Fostered a positive learning environment with clear expectations, open communication, and mutual respect among students.
  • Participated in professional development opportunities focused on enhancing expertise in teaching Arabic language and embracing innovative pedagogical practices.
  • Led extracurricular activities such as an Arabic language club, fostering enthusiasm for the subject beyond the classroom setting.
  • Improved overall class performance by providing individualized attention to struggling students and implementing targeted intervention strategies.
  • Developed course curriculum, lesson plans and supplemental materials to support student success.
  • Designed and administered assessments to evaluate student progress and comprehension.
  • Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
  • Collaborated with other faculty to plan and coordinate activities and events.
  • Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
  • Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
  • Used [Software] to monitor and record student progress.
  • Immersed students in unfamiliar cultures by devising hands-on activities.
  • Coordinated special excursions to local points of interests and more extensive study trips to expand learning for [Type]-language students.

Data Entry & Call Center

M.E Auto Dealership Inc.
03.2023 - 12.2024
  • Updated databases with new information in a timely manner.
  • Supported team by completing data entry tasks as assigned.
  • Reviewed documents for accuracy before inputting information.
  • Verified data by cross-checking with original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Created and maintained data entry logs to track data entry activities.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
  • Facilitated efficient data migration projects, ensuring seamless transitions to new systems.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Assisted in development of new data entry protocol, leading to improved data integrity.
  • Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
  • Enhanced team productivity with organization and filing of documents both digitally and physically.
  • Improved data accuracy by meticulously reviewing and updating customer information.
  • Entered detailed customer and transaction data for enhanced record-keeping and analysis.
  • Reduced data discrepancies by conducting regular and thorough data validation exercises.
  • Increased data retrieval speed by implementing effective file organization systems.
  • Supported marketing efforts by accurately entering customer data for targeted campaigns.
  • Supported successful audit processes by providing accurate and timely data reports.
  • Enhanced operational efficiency by suggesting and implementing improvements to data entry workflows.
  • Streamlined invoice processing, ensuring timely payments and financial record accuracy.
  • Enhanced decision-making with provision of accurate and up-to-date data reports.
  • Contributed to project success, meeting all data entry deadlines without compromising quality.
  • Improved team efficiency, training new staff on data entry protocols and software.
  • Contributed to customer satisfaction, resolving inquiries and issues with prompt data retrieval.
  • Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
  • Maintained files, records, and chronologies of entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Optimized data backup procedures, safeguarding against data loss and facilitating easy recovery.
  • Streamlined data entry processes, reducing entry time and minimizing errors.
  • Checked for accuracy by verifying data and records.
  • Managed and organized documents for data entry tasks.
  • Used computer software to store and retrieve data.
  • Verified data files prior to entry to maintain high data accuracy.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Created spreadsheets for more efficient recordkeeping.
  • Updated and maintained customer information, documents and records.
  • Followed data entry protocols, rules and regulations.
  • Utilized techniques for increasing data entry speed.
  • Assisted with developing data entry processes.
  • Developed and implemented data entry operations.
  • Analyzed current data records to provide detailed reports.
  • Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
  • Conducted audits of existing data entry processes.
  • Compared transcribed data with source document to detect and correct errors.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Education

Diploma - Office Administration-General

Algonquin College
Ottawa, ON
04.2023

Media Studies

Middle East University
Jordan
11.2019

Bachelor of Journalism and Media - Journalism And Mass Communication

University of Petra
Jordan
07.2017

Skills

  • Strong knowledge of office administration procedures and practices
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Excellent organizational and time management skills
  • Exceptional attention to detail and accuracy
  • Effective written and verbal communication skills
  • Ability to work independently and as part of a team
  • Writing and editing
  • Deadline management
  • Content creation
  • Breaking news coverage
  • Public speaking
  • Social media engagement
  • Interviewing skill
  • Press release writing
  • Multimedia production
  • Story development
  • Fact-checking proficiency
  • Foreign language fluency
  • Video editing capabilities
  • Editorial judgment
  • Audience engagement
  • Podcast production
  • Data analysis expertise
  • Search engine optimization
  • Storytelling
  • Multimedia operations
  • Social media reporting
  • Interviewing strength
  • Public opinion expertise
  • Human interest content
  • Public opinion research
  • Creative writing
  • Critical thinking
  • Relationship building
  • Interviewing
  • News reporting
  • Written communication
  • Social media proficiency
  • Decision-making
  • Story editing
  • Headline writing
  • Public and media relations
  • Staff collaboration
  • Microsoft office
  • Formatting
  • Telephone interviews
  • Email and phone etiquette
  • Customer service
  • Excellent communication
  • Broadcast media
  • Community events
  • Appointment scheduling
  • Data analytics
  • Adobe creative suite
  • Visual element development
  • Mentoring and coaching
  • Teamwork
  • Daily planning
  • Microsoft Excel
  • Data entry
  • Attention to detail
  • Data accuracy
  • Accuracy and attention to detail
  • Time management
  • Fast typing speed
  • File management
  • Customer Service-oriented
  • Word processing
  • Filing and data archiving
  • Data management
  • Problem-solving
  • Office administration
  • Maintains confidentiality
  • Strong problem solver
  • Document processing
  • Data processing
  • Document scanning
  • Administrative support
  • Professional and mature
  • Document preparation
  • Database management
  • Spreadsheet management
  • Proofreading
  • Work prioritization
  • Quality assurance
  • Meticulous attention to detail
  • Mail handling
  • Quality control
  • Order processing
  • Advanced Excel spreadsheet functions
  • Customer relationship management
  • Bookkeeping
  • Invoice processing
  • Data verification expertise
  • Information security
  • Multi-line phone proficiency
  • Business administration
  • Performance improvement
  • Query writing
  • Report generation
  • Human resource laws
  • Verbal and written communication
  • Adaptability and flexibility
  • Advanced MS office suite
  • Pleasant demeanor
  • Software troubleshooting
  • Collecting information
  • Confidentiality maintenance
  • Strong interpersonal skills
  • Web content management
  • Media relations
  • Speech writing
  • Multicultural communications
  • Classroom management
  • Lesson planning
  • Motivating students
  • Student engagement
  • Behavior management
  • Child development
  • Student-centered learning
  • Student assessment
  • Learning strategies

Languages

English
Full Professional
Arabic
Native or Bilingual
French
Elementary

Certification

Communications Skills For Life

Timeline

Office Administrative Assistant

White Teeth Dental
06.2023 - Current

Data Entry & Call Center

M.E Auto Dealership Inc.
03.2023 - 12.2024

Office Administrative Assistant

American Clinic
08.2021 - 07.2022

Administrative Assistant

University of Petra
07.2018 - 07.2019

Arabic Language Teacher

Al-Mansour Private School
09.2016 - 04.2019

Journalist & News Editor

Al- Raai Newspaper
01.2015 - 07.2017

Diploma - Office Administration-General

Algonquin College

Media Studies

Middle East University

Bachelor of Journalism and Media - Journalism And Mass Communication

University of Petra

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AREEJ OTHMAN