Areeba Hammad
Calgary,AB
Summary
- Successful Customer Service Representative with 1+ years of experience addressing customer requests and concerns excel in providing exceptional support, resolving inquiries, and ensuring customer satisfaction.
- My expertise lies in delivering personalized beauty guidance, fostering a welcoming shopping environment, and driving sales.
- Highly motivated Marketing Intern with a strong desire to learn and contribute to marketing initiatives. Proficient in market research, social media management, and content creation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Beauty Advisor
Beauty Boutique By Shoppers Drug Mart
06.2023 - 09.2023
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Described product highlights and benefits to help guide purchasing decisions.
Marketing Intern
FFC Ltd.
09.2020 - 12.2020
- Planned and executed internal and external marketing events.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Conducted consumer surveys and analyzed purchasing trends.
- Created professional business correspondence, spreadsheets and presentations.
- Maintained complete database of files, contacts and project materials.
Education
Bachelor Of Business Administration - Marketing Management - Customer Relationship Marketing
University of Education
Lahore , Pakistan 06.2021
Skills
- Verbal and written communication
- Active listening
- Proficiency in software and tools
- Team management
- Decision-making
- Goal setting
- Project management
- Multitasking
- Attention to detail
- Openness to change
- Ability to learn quickly
- Motivating others
- Thinking outside the box
- Respecting cultural differences
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Document Preparation
OBJECTIVE
Organized, courteous and dedicated individual seeking a rewarding position as a Unit Clerk, offering strong knowledge of medical terminology, excellent communication skills and expertise in administrative tasks in order to maximize the efficiency of the unit.
Certification
Unit clerk/ Medical office assistant, ABES College - 2023
Data analytics for decision making course, Lums University - 2020
Certifications
- Trauma-Informed Care
- SCM
- CPR
- Connect care
- NetCare
- WHIMS
- FOIP
Languages
English, Urdu, Punjabi, Hindi
References
Available upon request
Timeline
Customer Service Representative/Beauty Advisor
Beauty Boutique By Shoppers Drug Mart
06.2023 - 09.2023
Marketing Intern
FFC Ltd.
09.2020 - 12.2020
Bachelor Of Business Administration - Marketing Management - Customer Relationship Marketing
University of Education
Similar Profiles
Shayna McArthurShayna McArthur
Beauty Advisor, at Beauty Boutique in Shoppers Drug MartBeauty Advisor, at Beauty Boutique in Shoppers Drug Mart
Shayna McArthurShayna McArthur
Beauty Advisor at Beauty Boutique in Shoppers Drug MartBeauty Advisor at Beauty Boutique in Shoppers Drug Mart
Jessica LengertJessica Lengert
Beauty Expert at Shoppers Drug Mart Beauty BoutiqueBeauty Expert at Shoppers Drug Mart Beauty Boutique
Charles LetourneauCharles Letourneau
Dishwasher at PadmanadiDishwasher at Padmanadi
Michael OBrienMichael OBrien
Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)Business Development Specialist /Senior Wealth Advisor at OP Elite Wealth (Raymond James Ltd)