Areeba Fatima
Summary
Results-driven Business and Revenue Assurance Analyst with 8 years of extensive experience in telecommunications. Specializing in business analysis, risk management, and the implementation of revenue assurance frameworks. Proven track record in driving cost optimization, automating reporting processes, and ensuring accuracy in billing and financial settlements. Adept at managing complex projects and fostering collaboration among cross-functional teams to deliver measurable business outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager Revenue Assurance & Internal Audit
Zong, China Mobile Communications Ltd.
09.2021 - 04.2023
- Managed the validation and settlement of inbound/outbound roaming traffic, ensuring compliance and accuracy with international partners, reducing discrepancies by30%
- Led end-to-end automation of daily reports, enhancing operational efficiency and minimizing human errors
- Developed and implemented risk control matrices to mitigate financial risks, contributing to a20% improvement in process compliance
- Identified $734K in savings through in-depth data analysis and control improvements in roaming, VAS, and interconnect billing
- Collaborated with internal and external stakeholders to resolve revenue assurance issues, improving settlement processes for GSM, LDI, VAS, and Google DCB
Expert Business Assurance (Revenue Assurance)
Jazz, Veon Ltd.
01.2018 - 09.2021
- Led monthly reconciliation and wholesale settlement with roaming partners (DCH, BICS, SAP), ensuring financial integrity
- Ensured accurate validation of traffic data for roaming customers, enhancing profitability and minimizing financial risks
- Conducted VAT and SDR rate validation reports, ensuring regulatory compliance and avoiding potential billing errors
- Delivered month-end billing for fixed-line traffic, ensuring prompt and accurate invoicing for all customers
Associate Analyst Partner Assurance
Jazz Pakistan, Veon Ltd.
08.2015 - 12.2017
- Validated interconnect traffic (international/domestic) and monthly Mobile Number Portability (MNP) reports, ensuring accurate data reconciliation
- Performed regular reconciliation of invoices between operators, ensuring alignment with agreed-upon rates and contracts
- Collaborated with cross-functional teams to resolve discrepancies in traffic analysis and reporting
Education
Bachelor's - Software Engineering
International Islamic University
01.2015
Intermediate - Computer Science
Punjab College of Information Technology
09.2010
Skills
- Revenue Assurance & Risk Management
- Business Analysis & Acumen
- Data Analysis & Reporting Automation
- Financial Reconciliation & Traffic Assurance
- Project Management & Cross-Functional Collaboration
- SQL, Oracle PL/SQL, Hadoop, Tableau, Power BI
- Service-Level Agreements (SLAs) & Cost Optimization
- Excellent Communication & Problem-Solving Abilities
- Strong Attention to Detail & Analytical Mindset
Certification
- Certified Revenue Assurance Practitioner (CPRA) –2019-10
- Certified Telecommunications Fraud Analyst (CTFA) –2019-12
- Certified Professional of Revenue Assurance (CPRO) –2020-01
Accomplishments
- Automated daily reporting processes, reducing manual workload and ensuring real-time data availability.
- Led the development of an end-to-end visibility project for the roaming cycle, improving efficiency and decision-making.
- Identified and recovered $36K in overcharged fees through detailed analysis and collaboration with partners.
- Implemented a Least Cost Routing validation project, leading to cost optimization and improved profitability.
- Recognized as Employee of the Quarter twice for outstanding performance and contributions.
- Selected among the top10 application makers in the Pakistan Mobile App Awards (sponsored by leading telecoms and Samsung).
Timeline
Assistant Manager Revenue Assurance & Internal Audit
Zong, China Mobile Communications Ltd.
09.2021 - 04.2023
Expert Business Assurance (Revenue Assurance)
Jazz, Veon Ltd.
01.2018 - 09.2021
Associate Analyst Partner Assurance
Jazz Pakistan, Veon Ltd.
08.2015 - 12.2017
Intermediate - Computer Science
Punjab College of Information Technology
Bachelor's - Software Engineering
International Islamic University
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