Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing extensive comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Support Worker
McMan Youth Family And Community Services Association
10.2022 - Current
Completed necessary reports and documentation to maintain thorough, accurate case records.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Provided key emotional support to special needs youth.
Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
Collaborated with family and professionals to drive youth program outcomes.
Assisted in identifying and reducing barriers to youth engagement and development.
Deescalating youth during crisis through support and meeting clients where they are at.
Shift Leader
Dairy Queen
05.2015 - 03.2021
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Managed and motivated up to 7 employees.
Prioritized and delegated tasks for efficient completion within team environment.
Upheld company standards and compliance requirements for operations.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Babysitter
Tobi Magner
06.2014 - 03.2021
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Improved group and individual behavior by employing positive management strategies.
Cared for children aged one to eleven years of age, including tasks such as feeding, dressing and directing activities.
Helped older kids complete homework, school projects and chores.
Enforced rules to teach manners and maintain safe environment.
Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
Read variety of books to children to promote language development skills.
Accompanied children on outings to approved locations as well as after-school activities.
Provided safe and efficient transportation to and from activities and events.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Education
Some College (No Degree) - Bachelor of Education
Medicine Hat College
Medicine Hat, AB
Some College (No Degree) - Child And Youth Care Counseling
Lethbridge College
Lethbridge, AB
05.2023
High School Diploma -
Crescent Heights High School
Medicine Hat, AB
03.2018
Skills
Staff development
Time Management
Orientating and training
Training and development
Customer Service
Effective communication
Problem Resolution
High-energy attitude
Adaptive team player
Courteous demeanor
Supportive Counseling Techniques
Recordkeeping Strengths
Child Behavior Modification
Coping Techniques
Problem-solving abilities
Accomplishments
Achieved child and youth care diploma by completing three diverse practicums with accuracy and efficiency.
Certification
Level C First Aid, CPR and AED - February 2022
Commit to Kids Training - October 2022
Alberta Food and Safety Training - December 2022
Harm Reduction Training - April 2023
MANDT Training - May 2023
Suicide Intervention Training - July 2023
Timeline
Youth Support Worker
McMan Youth Family And Community Services Association
10.2022 - Current
Shift Leader
Dairy Queen
05.2015 - 03.2021
Babysitter
Tobi Magner
06.2014 - 03.2021
Some College (No Degree) - Bachelor of Education
Medicine Hat College
Some College (No Degree) - Child And Youth Care Counseling
Lethbridge College
High School Diploma -
Crescent Heights High School
Level C First Aid, CPR and AED - February 2022
Commit to Kids Training - October 2022
Alberta Food and Safety Training - December 2022
Harm Reduction Training - April 2023
MANDT Training - May 2023
Suicide Intervention Training - July 2023
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