Ardhra Unnikrishnan
Mississauga,ON
Summary
Detail-oriented administrative professional with 1 year of experience in warehouse operations and inventory control, complemented by 2 years in customer service within a fast-paced retail environment. Expertise in administrative coordination, documentation, and data entry. Demonstrated ability to enhance operational efficiency and facilitate effective communication between teams.
Overview
3
3
years of professional experience
Work History
Parts Receiver
Johnston Equipments
Mississauga, Ontario
11.2024 - Current
- Verified incoming parts against purchase orders and shipping documents.
- Entered received inventory into system, updating stock locations accurately.
- Coordinated with internal departments to resolve discrepancies and backorder issues.
- Maintained detailed records of received, stored, and issued parts.
- Supported inventory counts and audits to ensure system accuracy.
- Assisted with parts picking and staging for timely order fulfillment.
- Communicated with supervisors and team members to facilitate smooth operations.
- Followed safety procedures and company standards consistently.
- Managed breakdown orders and prioritized them to ensure timely processing and resolution.
- Assisted over-the-counter customers with parts sales, inquiries, and order fulfillment.
- Managed customer and internal calls received on the parts department cell phone.
- Led Aschai meetings and maintained the Kaizen board, tracking ideas, actions, and completed items.
Casher/Self-Checkout Attendant
walmart
Sarnia, Ontario
10.2022 - 10.2024
- Delivered exceptional customer service in high-volume retail environment.
- Resolved customer complaints efficiently and professionally at service desk.
- Assisted customers with inquiries, payments, and issue resolution.
- Trained new team members on cash register operation and stock procedures.
- Collaborated with front-end staff to improve overall customer support.
- Maintained accurate transaction records, adhering strictly to cash-handling procedures.
- Supported store operations while balancing academic commitments.
Education
PG Diploma - Agri- Business And Management
Lambton College of Applied Arts And Technology
Sarnia06-2024
Bachelor of Science - Botany
MG University
Kerala03-2020
Skills
- Data entry and record management
- Inventory coordination
- Internal and external communication
- Customer service and call handling
- Microsoft Office Suite
- ERP systems exposure
- Time management and accuracy
- Order verification and fulfillment
- Safety compliance
- Documentation accuracy
- Team collaboration
- Attention to detail
- Effective communication
Additional Strengths
- Strong attention to detail and documentation accuracy
- Comfortable handling emails, system entries, and administrative follow-ups
- Experience coordinating between warehouse, inventory, and operations teams
- Adaptable, quick learner, and dependable
- Professional, punctual, and process-oriented
Timeline
Parts Receiver
Johnston Equipments
11.2024 - Current
Casher/Self-Checkout Attendant
walmart
10.2022 - 10.2024
PG Diploma - Agri- Business And Management
Lambton College of Applied Arts And Technology
Bachelor of Science - Botany
MG University