Arden F. Kilpatrick
Summary
Results-driven payroll specialist with a proven track record of strong analytical skills, attention to accuracy, and adaptability in fast-paced environments. Consistently delivers reliable support and collaborates with teams and stakeholders to provide exceptional problem-solving in a friendly and professional manner. Proficient in payroll software and adept at navigating complex requirements. Committed to providing top-notch service and contributing to the success of the organization.
Overview
21
21
years of professional experience
Work History
Site/Payroll Administrator
Bird Construction
11.2023 - 12.2024
- Managed payroll data entry and processing for 300+employees (union and salaried)
- Verified and submitted employee time
- Addressed payroll inquiries from employees and management
- Fostered collaborative work environment, resolving payroll issues through effective communication and teamwork.
- Maintained employee records with accuracy and confidentiality.
- Developed and implemented payroll and onboarding procedures to streamline workflow.
Project Payroll Administrator
AFDE – JV Partnership
08.2020 - 11.2024
- Payroll data entry, processing and auditing for 3000 + hourly union employees
- Verified and submitted timekeeping information (vacations, sick pay, OT and reimbursements) for payroll processing
- Responded to employee inquiries regarding payroll deductions or pay issues, and coordinated resolution of any discrepancies.
- Confidentially maintained and updated employee database to ensure correct, current information
- Improved departmental efficiency by training staff on latest payroll management practices and software.
- Achieved significant time savings in payroll processing by automating routine tasks and focusing on strategic improvements.
Custom Client Computer/Office Support
Out of the Office Solutions
01.2004 - 06.2020
- Managed a diverse portfolio of clients, ensuring personalized support and tailored solutions
- Developed strong relationships with clients to understand their needs and provide exceptional service and prompt resolution of concerns over the phone and in person.
- Provided detailed guidance to clients to facilitate smooth transitions to new systems.
- Installed, configured and maintained computer hardware, software and network connections.
- Created customized procedures, reports and documentation for clients, as requested, to streamline their business practices
- Conducted post-implementation reviews with clients to gather feedback, evaluate success, and identify opportunities for continuous improvement.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Education
Software Programming And Operating Systems
NAIT
Edmonton, AB01.1999
Skills
- Approachable Professionalism
- Exceptional attention to detail and accuracy
- SAP, 4 Cast Plus and Excel proficiency
- Timely Payroll Administration
- Detail-Oriented Auditing
- Confidential maintenance of employee records
- Employee onboarding/offboarding
- HR Support
- Logical Reasoning Abilities, Issue Resolution
- System Setup and Troubleshooting
Additional Training
- Excel Intermediate Training, 2021
- WHMIS, Cyber Security, Business Ethics, Diversity and Inclusion
- Emergency First Aid and CPR certification, Current
Timeline
Site/Payroll Administrator
Bird Construction
11.2023 - 12.2024
Project Payroll Administrator
AFDE – JV Partnership
08.2020 - 11.2024
Custom Client Computer/Office Support
Out of the Office Solutions
01.2004 - 06.2020
Software Programming And Operating Systems
NAIT
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