Ardell Twinn
Slave Lake,AB
Summary
Accomplished Field Technician and Maintenance Manager at Sawridge Maintenance, respectively, with a proven track record in safety management and interpersonal communication. Expert in technical analysis and project management, I enhanced team performance, ensured environmental safety, and boosted profitability by optimizing resources. My leadership significantly improved workplace safety and customer satisfaction.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Field Technician
Sawridge Consultation
05.2010 - Current
- Kept detailed records of field measurements and data.
- Utilized safety practices with no complaints or accidents.
- Communicated with customers to provide updates, gather information and resolve issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Collaborated with other field technicians to resolve complex technical issues.
Manager
Sawridge Maintenance
03.1990 - 12.2014
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Property maintenance of Sawridge Group of Companies including internal and external. This includes the hotel, mall and travel centre, Sawridge apartments and Estates. Also other Sawridge properties and lands.
- Sawridge First Nation including property and housing maintenance.
- Built relationships with local contractors including plumbing, electrical carpenters.
- Advertised to the local market our maintenance capabilities and obtained customers that brought in external revenue to the business.
Education
Business Management General Management
Northern Alberta Institute of Technology
03-2007
Skills
- Safety management
- Field operations
- Interpersonal and written communication
- Workplace safety
- Data collection
- Project management
- Technical analysis
- Hardware and software installation
- Environmental safety
- Sampling techniques
- Professional communication
- Equipment maintenance
- Equipment installation
- System design
- Root-cause analysis
- Materials management
- Skid steer proficiency
- Clean driving record
- Bulldozer operation
- Front end loader operations
- Safety compliance
- Earthmoving operations
- Preventive Maintenance
- Off-road vehicle operation
- Heavy lifting
- Heavy haul trucking
- Machinery inspection
- Good judgement
- Repair and maintenance
- Backhoe operation
- First aid training
- Debris removal
- Excavator attachment usage
- Grading techniques
- Road construction
- Class A CDL
- Rock crushing techniques
- Site prep
- Residential construction
Languages
English
Professional Working
Contact
Slave Lake, AB T0G
Education
Edmonton, None
Hobbies and Interests
Hiking
Fishing
Hunting
Exercise
cooking
LSLIRC Merit Award one who displays courage determination bravery by performing a humanitarian act
I performed the necessary tasks required to save all homes on the Sawridge First Nation in 2011 Slave Lake wildfire.
Certification
- Forklift Certification
- Heavy Equipment Operation Certification - National Association of Heavy Equipment Training Schools (NAHETS).
Timeline
Field Technician
Sawridge Consultation
05.2010 - Current
Manager
Sawridge Maintenance
03.1990 - 12.2014
Business Management General Management
Northern Alberta Institute of Technology
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