Arcot Desai Ashwin Kumar
Toronto,ON
Summary
An accomplished IT administrator with diverse skills in ICT, possessing comprehensive supervisory and technical proficiency. Demonstrated capability in ensuring seamless operation of ICT systems and delivering IT services to enhance the efficiency and performance of academic institutions. Adept in complex system builds, hardware and software testing, network support and technical assistance
Overview
15
15
years of professional experience
Work History
Ed Tech Coach
https://lsb.edu.in/
01.2021 - 06.2024
- Current Role: Serving as an Ed Tech Coach at Legacy School Bangalore since June 2021, contributing to the integration of technology in education.
- Event Coordination: Played a key role in integrating Tech and AV in school-related events.
- Infrastructure Setup: Led initiatives to set up essential infrastructure including Wireless Access Points (WAP), Mobile Device Management (MDM), Voice over Internet Protocol (VOIP), Optical Fiber Cable (OFC) backbone networking, hybrid learning environments, Bring Your Own Device (BYOD) policies, and smart classroom setups, enhancing the institution's technological capabilities.
- Apple Integration: Coordinated and executed the integration of Apple technology into the education program, facilitating a seamless transition to innovative teaching methods and tools.
- Learning Management System (LMS) Integration: Coordinated and integrated Managebac and Google workspace LMS solution for faculty and students, streamlining administrative tasks and enhancing teaching and learning experiences.
IT and ELV Security Consultant (India)
ihD Global Consultancy (https://ihd-hk.com/)
Hong Kong, India
09.2018 - 05.2020
- Project Leadership: Spearheaded the conceptualization, design, and execution of IT and ELV Security projects across India and Sri Lanka. These projects spanned diverse sectors including Hospitality, Education, and Government. Responsibilities included project planning, team coordination, and ensuring successful project delivery within established timelines and budgets.
- Training Initiatives: Developed and conducted comprehensive training programs for internal company staff focusing on International Security standards and IT requirements specific to the Hospitality and Education sectors.
- Supporting AV Team: Provided assistance and support to fellow AV team members, leveraging technical expertise and collaborative problem-solving skills to enhance project outcomes.
IT Administrator, Physics and ICT Faculty
https://lsb.edu.in/
06.2009 - 08.2018
- Experience Overview: Possess over 13 years of extensive experience in managing Systems & Networking.
- Troubleshooting Expertise: Skilled in hands-on troubleshooting of servers, laptops, and systems. Proficient in installing and troubleshooting operating systems (Microsoft,macOS,iOS and LINUX).
- Technical Knowledge: Well-versed in troubleshooting critical systems such as SharePoint, Active Directory, SIMS, Ms Office.MS Excel,MS Windows,MS Word,MS Access and Windows 2008 & 2012 Servers. Capable of creating user accounts, implementing group policies, and managing security privileges effectively.
- Network Infrastructure: Experienced in devising robust network infrastructures encompassing both passive and active networking sectors. Proficient in Mobile Device Management (MDM) solutions such as IBM Maas 360, Jamf, and Impero, as well as Device Enrollment Program (DEP) for Apple devices. Skilled in implementing Bring Your Own Device (BYOD) policies and configuring hardware and software firewalls for enhanced security.
- Apple Technology Management: Hands-on experience in managing Apple School Manager and integrating Apple devices into educational environments.
- Technical Support: Proficient in providing remote technical support and management software including Classroom Spy, Impero, Classroom in Apple, and NetSupport School.
- Infrastructure Setup: Skilled in the installation and configuration of network printers, scanners, and troubleshooting wireless networks, including Ruckus POE Access Points and routers. Experienced in deploying antivirus patches and software updates to ensure system security.
- Inventory Management: Hands-on experience in inventory management of systems and IT assets, ensuring accurate tracking and maintenance.
- Networking Expertise: Knowledgeable in networking fundamentals and proficient in configuring switches,LAN,WLAN,WAN and Wi-Fi routers to optimize network performance.
- Security Systems: Experienced in installing and managing biometric systems, access control doors, CCTV systems (both wired and wireless), DVR, HD cameras, and EPABX/VOIP monitoring systems.
- Video Conferencing Setup: Proficient in setting up video conference systems including Hangouts, Skype, and other platforms for seamless communication.
- AV Setup: Experienced in setting up audiovisual systems for institutional events, ensuring high-quality presentations and seamless operations.
- Software Support: Provided comprehensive support for Microsoft Windows applications, Microsoft Office Suite, and other software packages. Managed Adobe Master Collection and security systems effectively.
- Educational Support: Supported online educational programs including IGCSE, IB DP & PYP, and provided assistance with OBS platforms such as Vmix and OBS Studio. Also, facilitated ICT and Physics classes for 9 years and trained IT students and teachers on various tools and applications including Office Suite, SIMS, app creation, Canva and Google Classroom.
Education
MBA - Information Technology Management and Human Resour
IIBMS
Skills
- Apple Distinguished Educator 2024
- Network Administration
- Virtualization Technologies
- Database Administration
- Data and Inventory Management
- Server Management
- Operating Systems
- Mobile Device Management,BYOD
- Hardware & Software Troubleshooting
- Remote Support
- Firewall Management
- VoIP Systems
- Infrastructure Planning
- Vendor Relationship Management
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Kanada
Intermediate (B1)
B1
Affiliations
I was a Chennai district baseball player during my school days
I was part of my college's ball badminton team
I was part of the state, national and international Indoor cricket teams coached by Mr Tahir . We
came second during an international tri-series against Sri Lanka and South Africa
I was the manager of the Bangalore indoor cricket team during the state-level indoor cricket matches
Training
TVS Sundaram Motors. Training Period 14.06.2007
TVS Sundaram Motors. Training Period 08.12.2007
Lucas-TVS. Training Period 19.05.2008
SCO Tech Distribution intern in Audio Visual Control Automaton Programming
Timeline
Ed Tech Coach
https://lsb.edu.in/
01.2021 - 06.2024
IT and ELV Security Consultant (India)
ihD Global Consultancy (https://ihd-hk.com/)
09.2018 - 05.2020
IT Administrator, Physics and ICT Faculty
https://lsb.edu.in/
06.2009 - 08.2018
MBA - Information Technology Management and Human Resour
IIBMS
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