Arcira Pena
Toronto,ON
Summary
Hardworking and passionate job seeker with strong interpersonal skills eager take on added responsibilities to meet team goals. Focused on customer satisfaction and to support business.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
09.2023 - Current
- Cashier, process payments
- Serving guests at the front counters
- Food and beverage preparation
- Stock shelves and refrigerator
- Keep the area clean at all times
Logistic Coordinator
Lean Staffing Group
07.2022 - 07.2023
- Track and trace shipments
- Process and build reports to inform about the operations
- Assist drivers and provide them with solutions to their issues
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
Bookkeeper
Coosalud
07.2021 - 07.2022
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
Customer Service Representative
Amazon
04.2020 - 08.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Educate customers about financial security
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Help the team to achieve company goals
Education
Business Management -
Lambton College
05.2025
Accounting -
University of Cartagena
09.2022
Skills
- Time Management
- Team Work
- Interpersonal, Oral, and Written Communication Skills
- Computer Skills ( Word, spreadsheets, database)
- Organized
- Attention to Detail
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Team Member
Tim Hortons
09.2023 - Current
Logistic Coordinator
Lean Staffing Group
07.2022 - 07.2023
Bookkeeper
Coosalud
07.2021 - 07.2022
Customer Service Representative
Amazon
04.2020 - 08.2020
Business Management -
Lambton College
Accounting -
University of Cartagena
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