Archita Patel
Markham,ON
Summary
Dedicated Customer Support Specialist with expertise in delivering efficient administrative assistance, data entry, and order processing. Demonstrates strong proficiency in Microsoft Office and exceptional organizational and communication skills. Known for adapting to change, prioritizing tasks, and effectively resolving issues to enhance operational flow and elevate customer satisfaction.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
SalesEra
London, UK
09.2023 - 02.2025
- Led recruitment and HR strategy for remote teams, ensuring streamlined processes
- Collaborated with stakeholders to align HR policies with organizational objectives
- Enhanced team productivity through effective onboarding and talent management
- Employee records and documentation
- Learning and development
- Payroll and benefits administration
- Confidentiality
Team Leader
WHSmith UK
London, UK
05.2022 - 01.2024
- Managed a multicultural team, driving sales growth and ensuring inventory accuracy
- Developed team leadership and problem-solving strategies, contributing to store success
- Promoted to Team Leader within five months for exceptional performance
Warehouse Assistant Manager
The Doctors Laboratory
London, UK
11.2020 - 06.2021
- Ensured safety compliance and quality control
- Recruited, trained, and scheduled warehouse staff
- Coordinated shipments, inventory, and logistics
- Liaised with suppliers and transportation providers
Assistant Manager
Kaka pvc profile
Ahmedabad, India
07.2019 - 09.2020
- Streamlined financial operations, including accounts payable, payroll, and cost tracking
- Provided budget analysis and insights to support financial decision-making
- Oversaw customer interactions and ensure alignment with company policies
- Making health and safety a priority in workplaces
Education
CMI Level 7 Diploma - Strategic Management and Leadership
Chartered Management Institute
London,UK01.2023
Master's - international business management
University of West London
London, UK08.2022
M.Sc. - Statistics
Gujarat University
India10.2018
B.sc - Statistics
Gujarat University
India09.2016
Skills
- Sales & Business Development
- HR Data Analytics
- Teamwork
- Problem-solving abilities
- Compliance reporting
- Financial Knowledge & Advice
- Customer service & Relationship Management
- Operational Excellence & Efficiency
- Time Management & Communication Skills
Accomplishments
- Managed team of 10, increasing sales by 15% in 6 months.
- Reduced recruitment time by 30% through improved HR strategies.
- Enhanced warehouse productivity by 20% with optimized logistics.
- Cut operational costs by 10% through streamlined accounting processes.
Languages
English, Proficient
Timeline
Human Resources Assistant
SalesEra
09.2023 - 02.2025
Team Leader
WHSmith UK
05.2022 - 01.2024
Warehouse Assistant Manager
The Doctors Laboratory
11.2020 - 06.2021
Assistant Manager
Kaka pvc profile
07.2019 - 09.2020
CMI Level 7 Diploma - Strategic Management and Leadership
Chartered Management Institute
Master's - international business management
University of West London
M.Sc. - Statistics
Gujarat University
B.sc - Statistics
Gujarat University