A proactive leader who thrives in working in a fast paced, results driven and safe working environment, effective communicator, mentor, and leader Professional with more than 10 years (10) years of relevant work experience in Sales, Retail and Marketing. Hardworking and responsible employee who knows how to handle pressure and manage to convert it to success.
Overview
12
12
years of professional experience
Work History
Customer Service and Sales Supervisor
MAZZRATY - The National Group For Agriculture And Animal Product
05.2019 - Current
Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
Keep a record of incoming inquiries to be able to reference at a later date.
Be able to process orders, forms, applications, or requests.
Learn to identify customer needs or desires in order to recommend the appropriate product or service.
Supervising warehouse staff and daily activities
Processing materials and stock, filling and picking orders from inventory, shipping and receiving orders, and organizing the warehouse
Managing, evaluating and reporting on warehouse productivity
Tracking and coordinating the receipt, storage, and timely delivery of goods and materials
Ordering supplies and maintaining suitable inventory levels
Receiving delivery using jack pallet, replenishing stocks and warehouse stock keeping
Answering calls, responding to emails, and sit with the clients face-to-face to deal with proposals such as BDA, POSM, Listing, Rental Agreements etc.
Analyzing given monthly budget and prepare weekly/monthly sales forecast, monitor distribution coverage using Microsoft PowerBi
Preparing sales route plan with high target opportunity and measure daily accomplishments or sales achievements to keep track of KPI
Monitoring LPO processing, Incoming sales and have close communication with the logistic department to ensure successful deliveries
Supervising and delegating tasks to a team of 10 stationary and mobile merchandisers.
Sales Executive
Ali Bin Ali (ABA)- International Agencies / Consumer Division
06.2017 - 04.2019
Receiving deliveries using jack pallet, arranging stocks, checking expiry dates and warehouse stock keeping
Processing materials and stock, filling and picking orders from inventory, shipping and receiving orders, and organizing the warehouse
Managing, evaluating and reporting on warehouse productivity
Biological Laboratory Intern at United States Department Of Agriculture-Agriculture Research Service-National Center Of Agriculture Utilization ResearchBiological Laboratory Intern at United States Department Of Agriculture-Agriculture Research Service-National Center Of Agriculture Utilization Research
ADMINISTRATIVE ASSISTANT TO THE DIRECTOR at Animal Health Section, Alberta AgricultureADMINISTRATIVE ASSISTANT TO THE DIRECTOR at Animal Health Section, Alberta Agriculture