Archana Shibu
Markham,ON
Summary
Self-motivated and amiable professional, currently studying at Seneca College. Determined to lead and promote high levels of customer service and engagement efforts, known to be cheerful and is eager to support your firm to help in its growth.
Overview
1
1
year of professional experience
Work History
Cashier, Customer Service
Canadian Tire
Markham, Ontario
11.2022 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Representative
Call Center Guys
Markham, Ontario
07.2022 - 11.2022
- Helped customers with complaints and questions
- Ensure customer satisfaction and provide professional customer support
- Respond to customers on all inbound/outbound calls
- Provided primary customer support to internal and external customers.
- Recorded account information to open new customer accounts.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Take-Out Associate, Cashier
Swiss Chalet, Harvey's
Markham, Ontario
10.2021 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs
- Taking, prepping, and making orders
- Packaging and portioning of various food items
- Keeping the workstation clean and stocked
- Greeting and serving customers
- Used POS system to enter orders, process payments and issue receipts.
Education
Microsoft Office -
Advanced Diploma - Computer Programming
Seneca College
Markham, ON04.2023
High School diploma - undefined
Govt.Girls.HSS
Timeline
Cashier, Customer Service
Canadian Tire
11.2022 - Current
Customer Service Representative
Call Center Guys
07.2022 - 11.2022
Take-Out Associate, Cashier
Swiss Chalet, Harvey's
10.2021 - 07.2022
Microsoft Office -
Advanced Diploma - Computer Programming
Seneca College
High School diploma - undefined
Govt.Girls.HSS
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