Archana Malger Shivaprakash
Grande Prairie,AB
Summary
Adept Senior Consultant with a proven track record at Aekot Inc., specializing in digital transformation and strategic planning. Excelled in mentoring and leading teams to innovate and deliver solutions that significantly enhanced client profitability. Expertise in JAVA and a teamwork mindset drove success in complex project environments, ensuring client satisfaction and data security.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Consultant
Aekot Inc.
2055 Limestone Road Suit 200c, Wilmington, DE, USA
08.2023 - Current
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Evaluated clients' needs and created a plan of action to provide solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Exceeded customer requirements with accurate and deliverable solutions.
- Troubleshoot issues by understanding issue, diagnosing the root cause, and coming up with effective solutions.
- Developed effective improvement plans in alignment with goals and specifications.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Senior Consultant
Aekot Consulting & Technologies Pvt. Ltd.
Banglore, Karnataka, India
06.2021 - 07.2023
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Responsible for overall system configuration, customization, and maintenance within Salesforce.
- Administer incident responses and break-fix systems.
- Worked on creating an automated payroll system using LWC.
- Developed workflows, triggers, visual force pages, LWC and apex systems.
- Ensured data security and compliance with privacy regulations within Salesforce.
- Managed user access controls and ensured that sensitive data is appropriately protected.
Transaction Processing Associate
Accenture Solutions Private Ltd
Bangalore, Karnataka, India
06.2018 - 09.2019
- Carried out transaction processing duties precisely and followed protocols.
- Worked in coordination with other team members to guarantee that data entry, validation, and verification were handled effectively.
- Preserved the integrity and correctness of the data during processing.
- Carried out quality control inspections to address mistakes and inconsistencies.
- Upheld security and compliance requirements to safeguard private data. Used systems and software tools to process transactions quickly and effectively.
- Showed flexibility in responding to changing business requirements. Kept accurate records and paperwork for auditing purposes.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Visvesvaraya Technological University
Bangalore07.2016
Skills
- Strategic Planning
- Software Implementation
- Digital Transformation
- Teamwork mindset
- JAVA, Apex, HTML, CSS, LWC, Visualforce
Languages
English
Full Professional
Kannada
Native or Bilingual
Hindi
Professional Working
Telugu
Professional Working
Certification
- Salesforce Sharing and Visibility Architect
- Salesforce Certified Associate
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
Timeline
Senior Consultant
Aekot Inc.
08.2023 - Current
Senior Consultant
Aekot Consulting & Technologies Pvt. Ltd.
06.2021 - 07.2023
Transaction Processing Associate
Accenture Solutions Private Ltd
06.2018 - 09.2019
Bachelor of Engineering - Electronics And Communication Engineering
Visvesvaraya Technological University