Summary
Overview
Work History
Education
Skills
Timeline
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Arbella Tomeh

San Jose

Summary

Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining a polished and efficient dining experience. Reliable and results-driven, with a knack for seamless coordination and attention to detail.

Overview

10
10
years of professional experience

Work History

Talent Acquisition Coordinator

VSP
11.2020 - Current
  • Coordinated recruitment processes, ensuring timely communication between candidates and hiring teams.
  • Managed applicant tracking system, optimizing candidate data entry and retrieval.
  • Assisted in the development of job descriptions to attract top talent across diverse roles.
  • Facilitated onboarding sessions, enhancing new employee integration into company culture.
  • Collaborated with HR team to streamline recruitment workflows and improve efficiency.

Banquet Server

Staffworx, Instawork, Argyle
04.2016 - 04.2020
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Led team efforts in delivering seamless service during large-scale functions, enhancing overall event flow.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Banquet Server

Bel Air Bay Club
04.2018 - 03.2020
  • Trained new team members on service protocols and operational procedures.
  • Collaborated with kitchen staff to synchronize food service timing and presentation.
  • Maintained cleanliness and organization of dining areas throughout events for optimal guest experience.
  • Coordinated with event planners to address last-minute changes efficiently and effectively.
  • Prepare for future banquets by polishing silverware, folding napkins, etc
  • Provided exceptional customer service to ensure guest satisfaction during high-profile events.
  • Set up and arranged banquet spaces according to event specifications and standards.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Server

Lucille's BBQ
03.2015 - 04.2018
  • Delivered exceptional service to enhance guest satisfaction and retention.
  • Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
  • Collaborated with kitchen staff to maintain quality standards and streamline service processes.
  • Trained and mentored new servers on menu knowledge and customer engagement techniques.
  • Implemented suggestions for improving workflow, resulting in increased table turnover rates.
  • Resolved customer complaints effectively, maintaining a positive dining experience.

Education

A.A. - in Progress

San Jose City College
San Jose
05-2027

Skills

  • Exceptional customer service
  • Guest engagement
  • Strong work ethic
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running

Timeline

Talent Acquisition Coordinator

VSP
11.2020 - Current

Banquet Server

Bel Air Bay Club
04.2018 - 03.2020

Banquet Server

Staffworx, Instawork, Argyle
04.2016 - 04.2020

Server

Lucille's BBQ
03.2015 - 04.2018

A.A. - in Progress

San Jose City College

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Arbella Tomeh