Open To Work
Arbaaz Khan
TORONTO,ON
Work Preference
Summary
Versatile professional with a strong background in hospitality, encompassing front desk management, guest relations, and food service. Committed to delivering exceptional service and coordinating efficiently across departments to optimize guest experiences.
Work History
Kitchen Staff
Boston Pizza
- Prepared food orders in a fast-paced kitchen environment.
- Maintained food safety standards and completed opening/closing duties.
Front Desk Agent
Four Points by Sheraton Toronto
- Managed guest check-ins and check-outs while maintaining high standards of customer service.
- Managed VIP guest relations and hotel front desk operations using Opera PMS.
- Responded to guest inquiries and resolved concerns promptly, contributing to positive guest satisfaction scores.
- Processed reservations, room assignments, and payment transactions with accuracy and attention to detail.
Front Office Associate
Muscat Hills Hotel
- Managed guest arrivals, departures, reservations, and front office operations.
- Coordinated with multiple departments to ensure excellent guest experiences and efficient hotel operations.
Hospitality Intern
Al Bustan Palace, a Ritz-Carlton Hotel
- Completed training in Front Office, Guest Relations, HR, Sales, Housekeeping, and Food & Beverage departments.
Food & Beverage Associate
Al Maha International Hotel
- Delivered guest service in restaurant, banquet, and catering operations.
- Assisted with upselling, event setup, and hospitality service standards.
Education
Advertising and Marketing -
Sheridan College
Business Administration Program -
Liaison College
Culinary Management Program -
Liaison College
Hospitality Management Diploma -
National Hospitality Institute
Skills
- Food safety standards
- Customer service
- Reservation management
- Front desk operations
- Event setup
- Guest relations
- create resume for kitchen and food server
Accomplishments
- Recognized multiple times for excellence in hospitality and guest service.
- Awarded for culinary competition performance in Oman.
- Appreciated for professionalism and dedication in hotel operations.
Languages
- English
- Arabic
- Hindi
- Punjabi
Timeline
Food & Beverage Associate
Al Maha International Hotel
Hospitality Intern
Al Bustan Palace, a Ritz-Carlton Hotel
Front Office Associate
Muscat Hills Hotel
Front Desk Agent
Four Points by Sheraton Toronto
Kitchen Staff
Boston Pizza
Advertising and Marketing -
Sheridan College
Business Administration Program -
Liaison College
Culinary Management Program -
Liaison College
Hospitality Management Diploma -
National Hospitality Institute