
IT and transformation leader with 25+ years of experience delivering complex, multi‑year change across SaaS, financial services, and enterprise platforms. I specialize in building and leading PMO and execution organizations that tie technology strategy directly to business outcomes—partner engagement, delivery execution, cost optimization, and operational efficiency. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Results-driven Leader with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
My core focus areas are:
IT & Digital Strategy: Translating board and C‑suite priorities into actionable technology roadmaps, with clear investment cases and success metrics.
Partner & Vendor Ecosystems: Structuring and governing global partner portfolios (cloud, data, SIs, product vendors) to drive innovation, resilience, and commercial value.
Cost Optimization & Value Realization: Rationalizing applications, vendors, and run costs while freeing up capacity for strategic initiatives.
AI‑Led Innovation: Incubating and scaling AI/ML‑enabled capabilities—intelligent workflows, analytics‑driven decisioning, and automation—to transform operations and customer outcomes
Overall accountability for client satisfaction successful service delivery ownership and achieving account / organization level p/l objectives for large west coast based insurer.
Responsible for $15m+ business portfolio overseeing 200+ personnel operating in na philippines and india
Instrumental in securing vendor book of business as part of vendor consolidation, adding $80m in revenue across 4 years.
Developed enterprise dashboards on Splunk delivering comprehensive insights into key issues and risks across portfolios.
spearheading RFP responses, solution planning, pricing, and participating in oral presentations to secure new opportunities.
Implemented nearshore strategy anchored in Mexico to increase customer acquisition and improve service delivery across all portfolios.
Managed $2m+ billing transformation project, achieving successful outcomes for client.
Led and managed $2.5m SharePoint to O365 migration project, coordinating across departments at client site, ensuring migration of 1000+ SharePoint sites
Oversaw 100-member offshore team handling production support and development across 108 applications with strict SLAs and financial penalties.
Accountable for $10M+ portfolio managed across Philippines, Buenos Aires, and India
Establish virtual captive for large Europe-based financial services company and oversee end-to-end delivery for one year.
Participating in RFP responses, solution planning, pricing, and orals, contributing to acquisition of new opportunities.
Accountable for global deployment of estimation method as process leader among various vendors for client.
Global PMO lead for large North American-based insurer engagement across India, US, UK, Buenos Aires.
Established Quality enhancement strategies and training on project-specific guidelines and setting project benchmarks and refining processes.