Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Aravind Anil Bindhu

Toronto,ON

Summary

Ambitious and result driven professional with 2+ years in customer service and 5+ years in trading. Strong interest in banking, proven in delivering excellent service and personalized financial solutions. Currently preparing for the IFIC exam, eager to apply analytical skills and financial acumen in a banking role.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Syncreon
Vaughan
09.2023 - 04.2024
  • Experience in processing transactions, payments, and experienced at helping to close tills and warehouse operational expenses.
  • Strong work ethic, with the ability to multitask and handle numerous ongoing orders and tasks simultaneously.
  • Organized and packed products according to specific shipping requirements, labeled items, and adhered to safety measures without any errors.
  • Leveraged my attention to detail and achieved 99% accuracy in product scanning and verification.
  • Utilized emotional intelligence (EQ) to match team members with tasks, enhancing operational efficiency.
  • Ensured seamless product flow to subsequent business stages, improving process efficiency by 15%.
  • Highly developed interpersonal and communication skills, the ability to work independently, and a strong team player.

Cashier

Loblaws
Toronto
04.2022 - 12.2022
  • Delivered exceptional customer service by efficiently processing transactions, handling cash, answering customer inquiries, and resolving issues with professionalism and courtesy.
  • Accurately handled cash, debit, and credit transactions, maintaining balanced cash registers at the end of each shift.
  • Assisted with the organization and restocking of front-end displays, ensuring the availability of products for customers.
  • Supported promotional activities by informing customers of special offers and loyalty programs, contributing to increased sales.
  • Maintained a clean and organized checkout area, adhering to store standards for safety and cleanliness. Collaborated with team members to manage high-volume periods, ensuring timely and efficient customer service during peak hours.
  • Solely handled operational procedures, trained the trainee, maintained customer relations, and resolved their complaints.

Technical Advisor

Concentrix - Dell
New Delhi
12.2019 - 09.2021
  • Enhanced customer satisfaction by 30% through effective technical support, timely issue resolution, and clear communication, leading to increased client retention.
  • Developed and mastered advanced troubleshooting techniques to resolve complex technical issues, resulting in a 25% improvement in operational efficiency.
  • Streamlined the support ticket handling process by implementing new tracking and prioritization systems, which resulted in a 40% faster response times and a 25% increase in customer satisfaction scores.
  • Fostered a collaborative team environment by sharing knowledge and best practices, which led to a 20% improvement in overall team performance.

Education

Supply Chain Management ERP -

Loyalist College of Applied Arts And Technology
Toronto
12.2023

Bachelor of Commerce -

Dyal Singh College
New Delhi
09.2020

Skills

  • Customer Service Excellence
  • Cash Handling and Transactions
  • Microsoft Office and Google Tools
  • Strong Verbal and Written Communication
  • Team Collaboration
  • Problem Solving and Adaptability
  • Time Management

Affiliations

  • Strategically planned and executed my trading strategy, achieving a CAD 5,000 profit in a single trade.

Timeline

Warehouse Associate

Syncreon
09.2023 - 04.2024

Cashier

Loblaws
04.2022 - 12.2022

Technical Advisor

Concentrix - Dell
12.2019 - 09.2021

Supply Chain Management ERP -

Loyalist College of Applied Arts And Technology

Bachelor of Commerce -

Dyal Singh College

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Aravind Anil Bindhu