Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
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Arathi Thakur

Toronto,ON

Summary

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Dr. Raja And Associate
01.2024 - Current
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Resolved customer problems and complaints.``
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Developed strong working relationships with team members, fostering a positive work environment.

Restaurant Team Member

Tim Hortons
10.2023 - 01.2024
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Assistant Café Manager

CBRE
01.2022 - 10.2022
  • Introduced new menu items to add variety and selections and meet customer preferences.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs needed.
  • Led team meetings to foster open communication among staff members, improving morale and teamwork.

Senior Facility Executive

Jones Lang Lasalle
01.2020 - 01.2022
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Assisted with meetings and conference room reservations.
  • Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.

Assistant Manager of Sales

Radisson Hotel India
07.2019 - 01.2020
  • Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Assistant Sales Manager

Ibis Hotel, Accor Hotels
06.2017 - 07.2019

Sales Executive

Golkonda Hotels And Resorts
07.2014 - 07.2015

Front Desk Administrative Assistant

Prosper Overseas Education
07.2012 - 07.2014

Front Office Executive

Ind Barath Group
05.2010 - 07.2014

Education

BBA - Advanced Business Administration And Management

ICFAI University
India
09.2024

Skills

  • Problem-solving skills
  • Report Preparation
  • Data Entry
  • Strategic Planning

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Data Analytics Training - [Oct 2022- April 2023]

Timeline

Front Desk Receptionist

Dr. Raja And Associate
01.2024 - Current

Restaurant Team Member

Tim Hortons
10.2023 - 01.2024

Assistant Café Manager

CBRE
01.2022 - 10.2022

Senior Facility Executive

Jones Lang Lasalle
01.2020 - 01.2022

Assistant Manager of Sales

Radisson Hotel India
07.2019 - 01.2020

Assistant Sales Manager

Ibis Hotel, Accor Hotels
06.2017 - 07.2019

Sales Executive

Golkonda Hotels And Resorts
07.2014 - 07.2015

Front Desk Administrative Assistant

Prosper Overseas Education
07.2012 - 07.2014

Front Office Executive

Ind Barath Group
05.2010 - 07.2014

BBA - Advanced Business Administration And Management

ICFAI University
Arathi Thakur