Arathi Thakur
Toronto,ON
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Dr. Raja And Associate
77 King St W, Toronto, ON M5K 2A1
01.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed appointments, communicated with clients, and updated client records.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
- Resolved customer problems and complaints.``
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Developed strong working relationships with team members, fostering a positive work environment.
Restaurant Team Member
Tim Hortons
Etobicoke, ON
10.2023 - 01.2024
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Assistant Café Manager
CBRE
Hyderabad, India
01.2022 - 10.2022
- Introduced new menu items to add variety and selections and meet customer preferences.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Performed routine equipment maintenance checks to minimize downtime due to malfunctions or repairs needed.
- Led team meetings to foster open communication among staff members, improving morale and teamwork.
Senior Facility Executive
Jones Lang Lasalle
Hyderabad, India
01.2020 - 01.2022
- Conducted regular facility inspections to identify repair needs or improvements.
- Assisted with meetings and conference room reservations.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
Assistant Manager of Sales
Radisson Hotel India
Hyderabad
07.2019 - 01.2020
- Streamlined sales processes, resulting in increased efficiency and improved customer satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Assistant Sales Manager
Ibis Hotel, Accor Hotels
Hyderabad India
06.2017 - 07.2019
Sales Executive
Golkonda Hotels And Resorts
Hyderabad, India
07.2014 - 07.2015
Front Desk Administrative Assistant
Prosper Overseas Education
Hyderabad India
07.2012 - 07.2014
Front Office Executive
Ind Barath Group
Hyderabad, India
05.2010 - 07.2014
Education
BBA - Advanced Business Administration And Management
ICFAI University
India09.2024
Skills
- Problem-solving skills
- Report Preparation
- Data Entry
- Strategic Planning
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Data Analytics Training - [Oct 2022- April 2023]
Timeline
Front Desk Receptionist
Dr. Raja And Associate
01.2024 - Current
Restaurant Team Member
Tim Hortons
10.2023 - 01.2024
Assistant Café Manager
CBRE
01.2022 - 10.2022
Senior Facility Executive
Jones Lang Lasalle
01.2020 - 01.2022
Assistant Manager of Sales
Radisson Hotel India
07.2019 - 01.2020
Assistant Sales Manager
Ibis Hotel, Accor Hotels
06.2017 - 07.2019
Sales Executive
Golkonda Hotels And Resorts
07.2014 - 07.2015
Front Desk Administrative Assistant
Prosper Overseas Education
07.2012 - 07.2014
Front Office Executive
Ind Barath Group
05.2010 - 07.2014
BBA - Advanced Business Administration And Management
ICFAI University