Amandeep Kaur
Regina,SK
Summary
Dynamic professional with a proven track record at Spices of Punjab, excelling in customer service and team leadership. Leveraged analytical thinking and problem-solving skills to enhance customer satisfaction and boost team productivity. Committed to delivering exceptional service while maintaining attention to detail and fostering collaborative relationships.
Overview
9
9
years of professional experience
Work History
Supervisor
Spices of Punjab
04.2025 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Service
Spices of Punjab
04.2017 - 05.2020
- Immediately brought critical issues to customer service manager for resolution.
- Implemented customer service best practices, raising standard of support provided.
- Provided outstanding customer service by addressing inquiries promptly.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
Financial Services Representative
Axis Bank
04.2016 - 11.2016
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
Education
Certificate in Office Administration -
Saskatchewan Polytechnic
Regina, SK03-2018
High School Diploma -
Jatindera Greenfield School
Jagraon, Punjab03-2016
Skills
- Customer service
- Analytical thinking
- Attention to detail
- Decision-making
- Team collaboration
- Safety protocols
- Payroll processing
- Problem-solving
- Active listening
- Analytical skills
Languages
English
Timeline
Supervisor
Spices of Punjab
04.2025 - Current
Customer Service
Spices of Punjab
04.2017 - 05.2020
Financial Services Representative
Axis Bank
04.2016 - 11.2016
Certificate in Office Administration -
Saskatchewan Polytechnic
High School Diploma -
Jatindera Greenfield School
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