Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
3
3
years of professional experience
Work History
Lead Field Service Technician (FIBRE DROPS)
Trueway installations
Abbotsford, BC
04.2023 - Current
Performed on-site installation, routine maintenance and minor repairs to systems.
Delivered outstanding customer service on field visits to meet corporate guidelines.
Trained personnel on proper use of tools and techniques involved in handling fiber optics systems.
Provided guidance to other team members regarding best practices for working with fiber optics technology.
Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
Installed outside plant fiber optics in manhole and telco boxes.
Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
Residential Field Services Technician
AFL
Abbotsford, British Columbia
07.2022 - 03.2024
Troubleshot systems and equipment and ran tests to make effective recommendations.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Managed quality control and maintained high level of customer satisfaction.
Operated various diagnostic tools to determine repair plans.
Provided technical support services to customers via phone or email communication.
Installed new components or replaced defective parts to restore functionality.
Security Officer
Paladin Securities
Vancouver, BC
01.2021 - 04.2022
Guarded restricted areas to prevent unauthorized entry.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Monitored surveillance cameras and responded to suspicious activity.
Checked for safety hazards and took corrective action when necessary.
Monitored premises and recorded activity in daily officer reports.
Operated communication systems between officers stationed throughout the facility.