Arashdeep Sandhu
Abbotsford,BC
Summary
Experienced with managing transportation services and ensuring high standards of safety and customer satisfaction. Utilizes effective route planning and fleet maintenance techniques to optimize performance. Knowledge of regulatory compliance and skilled in problem-solving to enhance service reliability.
Overview
11
11
years of professional experience
Work History
Computer Network Technician
Saab Prints & Graphics Ltd
05.2022 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Supported users both local and by phone with problem resolution and education.
- Managed vendor relationships, negotiating contracts for cost-effective procurement of networking equipment and services.
- Provided technical expertise during merger integration processes, ensuring smooth transitions without disrupting daily operations.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Provided faculty and staff with security software and network configuration support.
- Ran cabling and installed data drops for new node installations.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Troubleshot hardware and software to determine and rectify network problems.
Front of House Employee
Indian Currey Twist Restaurant
08.2019 - 08.2021
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Managed high-volume phone lines, addressing inquiries and confirming reservations with accuracy and professionalism.
Owner Taxi Operator(12 Seater)
Black & White Cabs
07.2013 - 07.2019
- Collaborated with other taxi companies during peak demand periods to provide seamless service coverage while maximizing revenue potential for all parties involved.
- Maintained high levels of driver performance by providing regular feedback, training opportunities, and incentives for exceptional service delivery.
- Optimized fleet utilization by analyzing data on vehicle usage patterns and adjusting the deployment of taxis accordingly.
- Increased passenger safety with strict adherence to traffic laws and regulations.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
- Communicated proactively with passengers regarding any unexpected delays or changes in plans, maintaining a high level of professionalism throughout every interaction.
- Facilitated wheelchair securement in the vehicle using appropriate equipment and techniques for optimal safety during transit.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
Education
No Degree - Certificate Iii in Aged Care And Disablity
Tafe Queensland
Brisbane,Australia02-2021
Master of Science - Information Technology
Panjab University
Panjab,india07-2006
Skills
- Elderly and Disabled Assistance
- Clean Driving Record
- Passenger Safety
- Passenger Interaction
- Problem-solving abilities
- Wheelchair and Scooter Security
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
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