Arash Sabzi
Ottawa,ON
Summary
Energetic and motivated individual experienced in customer service, sales and marketing. Proven track record of meeting and exceeding sales goals and providing exceptional customer service. Highly organized and detail-oriented, with excellent communication and interpersonal skills. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.
Overview
5
5
years of professional experience
Work History
Amazon | Problem Solver
Amazon
Ottawa, ON
10.2023 - 02.2024
- Identified and analyzed complex problems to develop effective solutions.
- Created detailed reports outlining problem solving techniques used in specific cases.
- Monitored warehouse operations and ensured compliance with safety regulations.
Sales Associate
Toofani
Tehran, Tehran
01.2021 - 07.2022
- Coordinated with Renee Jewelers and facilitated special orders for customers by sourcing products from the Dubai branch and
- Collaborated with Dhruv Jain to gather and communicate detailed specifications, photos, and videos to ensure a seamless and secure jewelry buying experience for customers.
- Actively engaging with customers, I provided exceptional service and understood their needs, ensuring a personalized and satisfying experience. As a result, we achieved a significant 20% improvement in customer satisfaction.
- Assisted customers in selecting the perfect jewelry pieces or luxury items that align with their preferences and budget, offering expert guidance and advice to set and style different jewels together.
- Processed transactions accurately and efficiently, handling cash, credit card payments, and maintaining proper documentation to ensure smooth and secure transactions.
Sales Associate
LC Waikiki
Babolsar, Iran
01.2019 - 01.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Master of Science - Civil Engineering Technology
University of Ottawa
Ottawa, ON09-2023
Skills
- Inventory Management
- Data Management
- Sales Tracking
- Customer Service Management
- Direct Sales
- Inventory Control
- Needs Assessment
- Problem Identification
- Quality Control
- Order Fulfillment
Languages
English
Full Professional
Arabic
Elementary
Persian
Native/ Bilingual
Timeline
Amazon | Problem Solver
Amazon
10.2023 - 02.2024
Sales Associate
Toofani
01.2021 - 07.2022
Sales Associate
LC Waikiki
01.2019 - 01.2020
Master of Science - Civil Engineering Technology
University of Ottawa
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