Arash Merat
Richmond Hill,ON
Summary
Passionate Sales Professional with over 15 years of experience in B2B technical sales and customer service, specializing in power tools, tool accessories, and solutions tailored to the manufacturing and automotive industries. Certified by Bosch and Fein Germany, with additional training through RONA and Bolt Pulse University. Proficient in Microsoft Office Suite, Outlook, AutoCAD, and Oracle NetSuite, with a strong aptitude for CRM tools and project management software. Skilled in building lasting client relationships, addressing inquiries, and providing customized solutions to exceed customer expectations. Recognized for excellent multitasking, communication, and follow-up skills.
Overview
17
17
years of professional experience
Work History
Slaes Representative
Bolts Plus
Concord, Ontario
03.2024 - Current
- Assisted in-person and calling customers daily by identifying their needs and offering tailored solutions at the sales counter.
- Managed the sales process, including preparing orders, coordinating with the warehouse, and sourcing products from vendors when out of stock.
- Collaborated with the purchasing department to procure items and ensure timely delivery, maintaining clear communication with customers.
- Prepared and sent detailed quotes for contractor inquiries, managed purchase orders, and arranged for deliveries to customer sites when required.
- Conducted bin checks for manufacturing customers to ensure appropriate stock levels and timely replenishment of items
Sales Associate
Rona+
Vaughn, Ontario
12.2023 - 03.2025
- Approached customers to inquire about their project needs and provided personalized recommendations.
- Accompanied customers to appropriate product locations, offering guidance on the best tools and materials for their projects.
- Explained project steps and recommended suitable hardware and power tools.
Technical Sales Representative
Fein
10.2013 - 03.2023
- Delivered tailored advice to industrial clients, ensuring solutions met specific technical requirements.
- Maintained regular visits and ongoing communication with key customers to foster long-term relationships.
- Prepared comprehensive technical and financial proposals for industrial clients.
- Provided exceptional customer service by resolving inquiries and managing client relationships.
Technical Sales Representative
Bosch
01.2008 - 03.2013
- Identified customer projects and prospected for potential clients in the construction and manufacturing sectors.
- Conducted product demonstrations, highlighting features and applications of power tools for specific projects.
- Managed the entire sales process, coordinating with technical and after-sales teams to ensure high customer satisfaction.
- Delivered detailed training programs to optimize client utilization of Bosch products.
Education
Bachelor of Arts - Industrial Engineering
Polytechnical University
09-2023
Skills
- Sales closing
- Sales consultation
- Lead prospecting
- Competitor research
- Account development
- Territory sales
Timeline
Slaes Representative
Bolts Plus
03.2024 - Current
Sales Associate
Rona+
12.2023 - 03.2025
Technical Sales Representative
Fein
10.2013 - 03.2023
Technical Sales Representative
Bosch
01.2008 - 03.2013
Bachelor of Arts - Industrial Engineering
Polytechnical University
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