Arash Bahaedin
Kitchener
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Architectural Engineer
Kimia Sanat Alvand
08.2019 - 02.2023
- Collaborated with builders to confirm construction conformed to drawings and designs.
- Created detailed architectural drawings for residential buildings.
- Interacted with clients to ascertain requirements and desires for custom homes.
- Treated difficult customers with poise, compassion and support, providing effective resolutions to diverse issues.
- Encouraged team collaboration and motivated individual employees.
Volunteer
Florence Florist's Shop
08.2019 - 02.2023
- Cut, arranged and produced flower bouquets according to customer specifications.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays according to client orders.
- Organized the store's inventory of plants, vases, containers, and other supplies.
Salesperson
Shadi (Party Supplies And Toys)
08.2011 - 08.2019
- Used excellent verbal skills to engage customers (parents and kids) in conversation and effectively determine needs and requirements.
- Created presentations that showcased company's capabilities and offerings.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Assisted customers in selecting appropriate products or services for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Accountant
General Justice Of Fars Province
02.2009 - 03.2011
- Paid employees salary.
- Paid the financial claims of clients.
- Invented a new method to accelerate the payment of clients' claims.
Education
Bachelor of Science - Accounting
Shiraz University
Shiraz.Fars07.2028
Master of Science - Architecture Engineering
Shiraz University
Shiraz.Fars09.2023
Bachelor of Science - Architecture Engineering
Shiraz University
Shiraz.Fars09.2018
Skills
- Verbal and Written Communication
- Design
- Team Collaboration
- Customer Engagement
- Needs Analysis
- Customer Care
- Sales Presentations
- Fast learner
- motivated to experience new things
Languages
English
Professional Working
Persian
Native or Bilingual
French
Elementary
Activities
- Painting
- Drawing
- Sculpturing
- Disigning
Timeline
Architectural Engineer
Kimia Sanat Alvand
08.2019 - 02.2023
Volunteer
Florence Florist's Shop
08.2019 - 02.2023
Salesperson
Shadi (Party Supplies And Toys)
08.2011 - 08.2019
Accountant
General Justice Of Fars Province
02.2009 - 03.2011
Bachelor of Science - Accounting
Shiraz University
Master of Science - Architecture Engineering
Shiraz University
Bachelor of Science - Architecture Engineering
Shiraz University
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