Aram Muhamed Ahmad
Ottawa,ON
Overview
2
2
years of professional experience
Work History
Manager
DUBAI CAFE
Ottawa, Ontario
04.2024 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Coached, mentored and trained team members in order to improve their job performance.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Implemented quality control measures to uphold company standards.
- Provided leadership during times of organizational change or crisis situations.
- Streamlined communication channels, improving information flow and decision-making speed.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Supervisor
shawarma palace
Ottawa, On
02.2023 - 03.2025
- Distributed food to service staff for prompt delivery to customers.
- Maintained accurate records of sales performance across all restaurants.
- Coached staff on strategies to enhance performance and improve customer relations.
- Recruited, trained, and evaluated restaurant staff members.
- Explained goals and expectations required of trainees.
- Optimized labor costs while maintaining high levels of customer service.
- Organized promotional events such as special dinners or holiday celebrations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Sheikh Mahmood
06-2009
Skills
- Customer service
- Performance management
Timeline
Manager
DUBAI CAFE
04.2024 - Current
Supervisor
shawarma palace
02.2023 - 03.2025
High School Diploma -
Sheikh Mahmood