Genesis Ruiz-Galaviz
Delano
Summary
Dynamic sales professional with a proven track record, excelling in exceptional customer service and teamwork. Leveraged bilingual skills to enhance guest interactions, driving satisfaction and repeat business. Demonstrated strong time management and problem-solving abilities, consistently optimizing store operations and ensuring accurate transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Big Lots
08.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Mixer Operator
Crumbl Cookies
07.2022 - 07.2023
- Complied with all company policies regarding food safety and sanitation, ensuring the production of high-quality, safe products for consumers.
- Documented daily production activities accurately, providing valuable data for performance analysis and optimization efforts.
- Consistently met production deadlines through effective time management and task prioritization skills.
- Minimized waste generation through careful measurement of ingredients and attention to detail during mixing operations.
Guest Advocate
Target
10.2021 - 02.2022
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Education
Medical Interpreter -
Medical Interpreting Training School
Burbank, CA12-2025
Phlebotomy Technician -
Sanger Adult School
Fresno, CA09-2025
GED -
Delano Adult School
Delano, CA01-2025
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Exceptional customer service
- Fluent bilingualism
- Cross-cultural communication
- Spanish fluency
Timeline
Sales Associate
Big Lots
08.2023 - 08.2024
Mixer Operator
Crumbl Cookies
07.2022 - 07.2023
Guest Advocate
Target
10.2021 - 02.2022
Medical Interpreter -
Medical Interpreting Training School
Phlebotomy Technician -
Sanger Adult School
GED -
Delano Adult School
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