Aram Golzar
Headingley
Summary
Motivated and experienced sales professional with 15 years of experience in the furniture industry and technical sales. Proven ability to build strong customer relationships, work well in teams, and drive sales growth. Seeking to leverage my skills and expertise as a Technical Sales Representative to continue delivering excellent customer service and results.
Overview
15
15
years of professional experience
Work History
Field Sales Representative
Western Air Brakes(Lynx Emissions)
11.2024 - Current
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Assisted management in identifying new market opportunities and expanding the company''s customer base.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
Inside Sales Representative
Lynx Emissions
04.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Set up new accounts, established customer credit and set up payment methods.
Sales Consultant
Dufresne Furniture & Appliances
02.2022 - 03.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Sales Consultant Manager
Too Furniture
02.2010 - 10.2021
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Mentored new sales consultants, providing them with the necessary tools and guidance to excel in their roles.
- Monitored individual and team performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
- Developed comprehensive sales plans to target new markets and expand existing client base.
Education
Power Engineering
Azad University
Shiraz 01-2003
Skills
Technical Sales Expertise
Strong Customer Relationship Management
Team Leadership and Supervision
Effective Communication
Problem-Solving and Troubleshooting
Sales Strategy and Target Achievement
Product Knowledge (Air Brakes, Emissions Systems, Furniture)
Proficient in SalesForce and Cin7 CRM
Skilled in Microsoft Teams, Outlook, Excel, and Google Sheets
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Field Sales Representative
Western Air Brakes(Lynx Emissions)
11.2024 - Current
Inside Sales Representative
Lynx Emissions
04.2024 - Current
Sales Consultant
Dufresne Furniture & Appliances
02.2022 - 03.2024
Sales Consultant Manager
Too Furniture
02.2010 - 10.2021
Power Engineering
Azad University
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