Arafath Sheriff

· Assist in tracking and analyzing departmental performance to ensure alignment with monthly budgets.

· Support the creation of basic financial summaries and operational reports using Excel and internal systems.

· Participate in forecasting inventory needs and contributing to procurement budgeting.

· Assist the Operations Manager in implementing new standard operating procedures (SOPs) to maintain the reputation.

· Research in identifying opportunities to attract international tourists through local partnerships and seasonal packages.

Coordinate in conducting events and golf tournaments.

Assign daily duties, inspect work for quality standards, and supervise housekeeping staff to ensure efficient performance.

Monitor stock levels of cleaning supplies, linens, and guest amenities; coordinate procurement and control inventory costs.

Train new employees on cleaning procedures, safety protocols, and customer service expectations to maintain high service standards.

Conduct regular room and facility inspections to ensure cleanliness, hygiene, and maintenance standards are consistently met.

Respond promptly to guest complaints or requests regarding housekeeping services, ensuring immediate corrective actions and guest satisfaction.

• Supervised team activities to maintain quality standards and ensure operational efficiency on the production floor.
• Coordinated logistics and documentation for export operations, ensuring compliance with international shipping regulations.
• Conducted market research to identify new business opportunities and support the company’s expansion goals.
• Maintained accurate accounting records for transactions, including invoicing, receivables, and payables.
• Reported directly to senior management with recommendations based on operational data and market insights.

Support the creation and execution of marketing plans, helping to align strategies with business objectives and target audience needs.
Gather and analyze data on industry trends, customer behavior, competitor activities, and demand-supply dynamics to support decision-making.
Study market conditions to predict product demand patterns, pricing strategies, and inventory requirements.
Assist in managing social media accounts, content creation, email marketing, and online promotions to enhance digital presence and engagement.
Compile research findings, campaign results, and market data into clear reports and presentations for the marketing team and management.