Work History
Education
Timeline
Summary
Skills
Overview
Generic

Arafa Uwamahoro

Montreal,Quebec

Work History

Customer Service Cashier

My Parent
11.2017 - 04.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

BBA - Management

Adventist University of Central Africa
Rwanda
12.2022

Timeline

Customer Service Cashier

My Parent
11.2017 - 04.2022

BBA - Management

Adventist University of Central Africa

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Skills

  • Customer Satisfaction
  • Cooperative Attitude
  • Answering Customer Questions
  • Sweeping and Mopping
  • Folding Clothes
  • Customer Complaint Resolution
  • Microsoft Office
  • Customer Relationship Management

Overview

4
4
years of professional experience
Arafa Uwamahoro