Overview
Work History
Education
Skills
Languages
Certificates Licenses
Certification
Timeline
Generic

Aradhana Sharma

Waterford,ON

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Denny's
01.2020 - 01.2023
  • Hiring, training and supervising staff that includes cook, host, server, and others
  • Making schedules and managing staffing levels to meet the demands of customers
  • Addressing customers' complaints and concerns professionally
  • Analyzing profit and loss statements to make decisions about pricing and cost cutting
  • Maintaining accurate reports related to sales and expenses
  • Handling customers during busy times by helping servers, hosts, and cooks.

Manager

East Side Mario's
01.2022 - 01.2022
  • Consistently recruiting excellent staff
  • Maintaining a smooth onboarding process
  • Training, counseling, and coaching our staff
  • Resolving conflicts through positive and professional mediation
  • Carrying out necessary administrative duties
  • Conducting performance and wage reviews
  • Developing clear policies and ensuring policy awareness
  • Creating clear and concise reports
  • Giving helpful and engaging presentations
  • Maintaining and reporting on workplace health and safety compliance
  • Handling workplace investigations, disciplinary, and termination procedure.

Manager

McDonald's
01.2020 - 01.2021
  • Estimate and order ingredients and supplies
  • Train staff in job duties, sanitation, and safety procedures
  • Establish methods to meet work schedules
  • Prepare and submit reports
  • Supervise and co-ordinate the activities of staff who prepare and portion food.

Education

Early Childhood Education, Diploma -

CONESTOGA COLLEGE
12.2021

Secondary Education -

CH.B.S.P. S
12.2018

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Performance Management
  • Staff Development
  • Sales Techniques
  • Policy Implementation
  • Schedule Preparation
  • Sales management
  • Workforce Management
  • Performance Evaluations
  • Business Administration
  • Marketing
  • Negotiation
  • Product Management
  • Budget Control
  • Business Development
  • Business Planning
  • Key Performance Indicators
  • Financial Management
  • Expectation setting
  • Expense Tracking
  • Contract Management
  • Teamwork and Collaboration
  • Salesforce Management
  • Lead Generation
  • Brand Management
  • Customer Service
  • Decision-Making
  • Computer Skills
  • Problem Resolution
  • Team Development
  • Work Planning and Prioritization

Languages

English
Full Professional

Certificates Licenses

  • Advance Food Safety Certification
  • CPR Certified
  • Smart Serve

Certification

Food safety

Smart serve

Timeline

Manager

East Side Mario's
01.2022 - 01.2022

Manager

Denny's
01.2020 - 01.2023

Manager

McDonald's
01.2020 - 01.2021

Early Childhood Education, Diploma -

CONESTOGA COLLEGE

Secondary Education -

CH.B.S.P. S

Food safety

Smart serve

Aradhana Sharma