Aracely Lopez
Chico
Summary
Dynamic and bilingual professional with extensive experience in patient care and front desk operations at HALO precision Diagnostics. Proven ability to manage medical scheduling and insurance verification while delivering exceptional patient services. Skilled in microsoft word and adept at time management, ensuring efficient office workflows and patient satisfaction.
Overview
11
11
years of professional experience
Work History
Radiologic Technologist Assistant
HALO Precision Diagnostics & Breast Care Center
Chico, CA
08.2022 - 01.2026
- Started as a receptionist my first year
- Translate for Spanish speaking patients
- Greet Patient and help with intake forms
- Insurance verification
- Schedule appointments
- Assisted in patient positioning and comfort for radiographic procedures.
- Maintained and sanitized imaging equipment to ensure optimal performance.
- Prepared patients and gathered medical histories prior to examinations.
- Collaborated with radiologists to streamline workflow and enhance patient care.
- Educated patients on procedural steps, alleviating anxiety and ensuring compliance.
- Supported training initiatives for new staff, fostering a collaborative work environment.
- Maintained clean and organized examination rooms, promoting a safe and efficient work environment.
- Promoted a positive work environment by offering assistance and support to colleagues as needed.
- Assisted radiologic technologists in performing diagnostic imaging examinations, ensuring accurate results.
Front Desk Receptionist
Gregory Weil Dental Ceramic Studio
Chico, CA
06.2021 - 03.2022
- Greet guest
- Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.
- Manage incoming and outgoing calls
- Take detailed messages and send and reply to emails
- Order entry
- Verifying RX order
- Office duties including document filling, enter work ticket orders
- Resolved discrepancies in RX orders by communicating with desntist to confirm details
Cashier
Fastrack Gas&Food
Chico, CA
05.2017 - 04.2021
- Greeting and assisting customers
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling and credit/debit payments
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Maintained cleanliness and organization of the checkout area to promote a welcoming environment.
- Performed end of day and collect all the receipts
- Balance the cash register and ready for the next day
Front Desk Receptionist
Motel 6
Red Bluff, CA
05.2015 - 07.2016
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Handled reservations through booking systems, maintaining accurate records of occupancy.
- Processed cash and credit/debit payments and resolved billing discrepancies with attention to detail.
- Trained new staff on front desk procedures and customer service standards.
- Handled high-pressure situations calmly and effectively, resolving any issues that arose during busy periods.
- Night audit, creating a complete report for management
- Balance the cash drawer and log receipts
Education
High School Diploma -
Salisbury High School
Red Bluff, CA05-2010
Skills
- Bilingual
- Patient care
- Insurance verification
- Medical scheduling
- Communication skills
- Order entry
- Phone etiquette
- Money handling
- Patient scheduling
- Medical terminology
- Office administration
- HIPAA
- Guest services
- Medical terminology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Radiologic Technologist Assistant
HALO Precision Diagnostics & Breast Care Center
08.2022 - 01.2026
Front Desk Receptionist
Gregory Weil Dental Ceramic Studio
06.2021 - 03.2022
Cashier
Fastrack Gas&Food
05.2017 - 04.2021
Front Desk Receptionist
Motel 6
05.2015 - 07.2016
High School Diploma -
Salisbury High School